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Form of work
SalaryCome and join Australia's most innovative and dynamic home health organisation- Five Good Friends
Our purpose is all about helping people live their best lives in their own homes connected to the friends, communities and lives they love. We do this by wrapping a care team around members and keeping them and their families informed. Our Five Good Friends technology ensures that everyone feels involved and empowered by the solutions we deliver.
Our software gently coordinates in the background so our care teams can do their best work for our members and our care team are able to achieve exceptional outcomes.
This is a great opportunity for an RN or EN that is looking for change and is keen to make a difference! We have very experienced midwives, ICU and ED nurses that have come into this team and love it, we love having them here too!
Our purpose, our people, our software and our partners have led to rapid growth. To ensure that we continue to manage our partners with precision, we are looking for a Nurse Liaison to nurture and lead the best possible outcomes for our partners.
About the job
You'll be working as a Nurse Liaison with our Retirement Village Partners
- You’ll be working with our Retirement Village partners to deliver health support, wellbeing and assess care needs of residents
- Grow and increase our Five Good Friends memberships across our partner villages by being a trusted advisor
- Navigate individuals and their families through the My Aged Care process and providing regular reporting back to Five Good Friends
- Ensuring that exceptional resident experiences are being delivered every time we're onsite
- Delivering our series of wellbeing presentations that are designed to connect us to our residents and provide valuable education
- Manage trusted relationships that exist within our village teams, engaging stakeholders that sit within your local portfolio
- Deliver on promises and always try to exceed partner expectations
- Be curious and look for new ways to improve process, grow our brand locally and deliver value back to our partners
- Represent Five Good Friends like you own it!
If you believe everyone deserves the opportunity to have a plan to grow older well and have access to great health, then please join us in creating a better, brighter, future for all our partners!
About you
Keeping people healthy, happy and informed in the homes they love is what lights your fire! You love to learn what will make a difference to the quality of lives and be creative with the ways that we can share this information with our partners. You keep sight of the bigger picture, always working toward it and helping others see it too. You are resourceful and curious, always keen to maximise partner experiences.
You are reflective and if things go wrong, or miss the mark, you lean into it to learn and improve for the next partner.
You are patient, and you give people space to talk. You understand the benefit feedback plays in shaping great culture and strive to uphold the values of the company.
You appreciate the detail and importance of timeliness and deadlines. You are commercially minded with a sales-focused approach. A care background is essential, you will need a clinical qualification and Home Care industry experience is a bonus.
You'll make hundreds of important decisions throughout a working week, so you'll need to be proactive and solution focused. You'll work autonomously but be given clear goals and collective expectations from the Five Good Friends business and understand your partnership obligations.
This role services our Hunter, Central Coast and Port Macquarie partner villages, so there is some travel involved. We're looking for a candidate to deliver 22.8 hours/ week if Part Time or 38 hours full time and you'll have a flexible work arrangements and be supported to create a great working balance.
We strongly encourage candidates of all different backgrounds and identities to apply. Each new person is an opportunity for us to bring a different perspective into the team. We are committed to building an inclusive workplace where you can do your best and most rewarding work. That is why we were just awarded as a Top Ten Best Places to Work 2021, in the health care category.
Experience / Qualifications
- Tertiary qualifications in a health field, highly desirable
- Understand the importance of relationship management
- Previous experience in a sales role and knowledge of the HCP a bonus
- Ability to work proactively, independently, and reliably
- An ability to learn our business, understand our culture, and foster a similar spirit of learning and continuous development in others
- Excellent organisational and problem-solving skills
You must have the right to work in Australia.
About our pay and perks
This position is permanent part-time or full time. Depending on your skills and experience we're prepared to offer you a generous salary.
The way we work and the perks we offer are designed to help you live a fulfilling life. The work we do is meaningful, and the problems we solve are interesting. We lean on each other, we look up to each other, and we're kind, honest, and flexible with each other. We like coming to work and working together, but we're also parents, carers, siblings, partners, friends, students, athletes, gardeners, and hobbyists with a life away from work.
You'll get access to our employee assistance programme where you can receive confidential and professional counselling. It can be a short-term, solution-focused approach to help you enhance your wellbeing.
You'll get a yearly $500 wellbeing allowance to spend on anything that betters your life away from work. Some of the things we've used our allowances on are running shoes, remedial massages, gym memberships, books, and dancing classes.
How to apply
Please introduce yourself to our team by applying here along with your CV. Tell us a bit about yourself and imagine our futures together.
We're grateful for your time and looking forward to hearing from you.
This role doesn’t sound quite right? Send this application to a friend who may be a fit. Great people know great people!
