Office Administrator

We are currently seeking a highly organized and dedicated Office Administrator to join our team. This role is pivotal in ensuring the efficient operation of our office, maintaining our financial records, and providing exceptional customer service.

As the administrator to the Perth office, you will be a part of a national administration team supporting a growing business which caters to a large number of clients in the heavy industry, mining and industrial sector.

Key Responsibilities:

Financial Management:

• Assist in the generation of quotes in relation to client enquiries.
• Perform invoicing duties, including the issuance of invoices to clients and the management of incoming payments.
• Manage account receivables to ensure timely payment of invoices.
• Oversee account payables to ensure that all bills and supplier invoices are paid promptly.
• Conduct regular accounts reconciliation to ensure accuracy in financial records.

Customer Relations:

• Answer incoming calls, providing high-quality customer service, and redirecting queries to the appropriate departments as necessary.
• Build and maintain positive relationships with clients, suppliers, and team members.

Office Management:

• Oversee the general operation of the office, ensuring it runs smoothly and efficiently.
• Order and maintain office supplies, ensuring that stationery and other necessary items are always available.
• Assist in the planning and execution of office events and meetings.
  Handle mail and courier services, ensuring timely distribution and dispatch.

Requirements:

Education and Experience:

• A minimum of 3 years' experience in an office administration role, with a solid background in invoicing, accounts receivable, accounts payable, and accounts reconciliation.
• Proven experience in customer service or a related field.
• A certificate III in business administration or equivalent.

Skills:

• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Strong proficiency in MYOB or a similar accountancy package.
• Proven experience with Microsoft Office, particularly Microsoft Excel and Microsoft Outlook.
• Attention to detail, numeracy, and problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to manage a competing and varying client requirements.
• Maintain an in-depth understanding of varying client requirements and preferences to ensure tailored customer service.
• Quickly and accurately recall and apply knowledge of multiple internal systems and software applications to perform daily tasks efficiently.
• Ability to work independently in the Perth office but contributing to the national business through remote meetings, emails and general communications.

What We Offer:

A supportive and collaborative work environment.
Competitive salary and benefits package.
Opportunities for training, professional development and growth.