Office Administrator / Reception

Utilise your expertise in administration and customer service with this incredible Australian property company, based at Kingaroy Shoppingworld.

About the role:

This leading Australian Property Group of over 50 years is looking for an Office Administrator based at their shopping centre at Kingaroy Shoppingworld.
Reporting to the Centre Manager, the Office Administrator is responsible for providing office and administration support and assistance to all Centre Management team members, retailers and Centre customers and be the “face of the business” by managing the front desk.
Playing a key role with a focus on delivering outstanding Customer Service to stakeholders and as the first point of contact, manner and presentation are of paramount importance.
Duties:

• Greet visitors and handle retailer, contractor and customer complaints and enquiries with a warm and friendly manner and record and communicate information received.
• Maintain induction booklets, contractor insurance registers and contractor sign in and key registers.
• Assist with all documents relating to the Centre and ensure they are prepared and managed in accordance with company policies and procedures
• Assist to actively seek and encourage new Sundry Income clients to the Centre through mail outs and cold calling.
• Manage Sundry Income administration including generating sundry income brochures, prepare and confirm license agreements are executed, invoices raised, raising purchase orders, monies received, and insurances and inductions have been received prior to commencement.

Skills and experience:

• Experience in an office environment
• Proficient in Microsoft suite of programs: Excel, Word, Outlook and Teams
• Excellent telephone manner, presentation and customer service expertise
• Excellent written and verbal communication skills and ability to liaise in a professional manner with all levels of the business and external clients
• Highly flexible and adaptable in a changing and demanding environment

Benefits:

• Work direct for the Landlord
• Permanent role
• Employee Benefits: banking benefits, salary packaging options and retail discounts, designed to enhance your life outside work.
• Well-being Platform: access to a digital platform to get healthy living inspiration and guidance on a range of topics like money, mind, body and life.

If this sounds like the opportunity you have been looking for and would like to apply, then please send your CV to Amanda Miron or Marton Volep ASAP via amiron@iconicrecruit.com.au before this position is filled. For a confidential discussion, please call 0467 055 244.
All applications will be held in strict confidence, only shortlisted candidates will be contacted. Thank you for your understanding.