AddressAbout us
We are a family owned business, established in 2012 located in Mackay. We specialise in the provision of air-conditioning & refrigeration services for both residential and commercial customers in Mackay and its surrounding regions.
Qualifications & experience
- Great customer service skills
- Strong attention to detail
- Ability to work in a busy and fast paced environment
Tasks & responsibilities
- You will be the first point of contact in the office, greeting our customers along with providing reception and phone support for the office, answering phone calls, responding to emails and taking courier deliveries
- You will be required to support the everyday functions of the business such as managing job bookings and workflow, ordering stock, air-conditioning units and spare parts
- Manage and process warranty bookings & claims
- Prepare and provide quotes to customers, send invoices, process payments and follow up on outstanding accounts
