Wow recruitment are seeking a well rounded and ambitious Office Manager to support a growing team in the fire industry, for a company that values humour and personal connection.
- Grow your career within a close knit, growing team
- Tackle impactful projects
- A friendly and supportive environment
- Have your voice heard and be rewarded for your work
- Brand new office in Macquarie Park!
- Full time, permanent role
- This critical position allows you to directly influence company success by utilising your proven administrative skills and strategic thinking.
- Take the lead on implementing our new service systems – your expertise will shape our future operations.
- Advance your career with ongoing training and development opportunities in a supportive and collaborative environment.
- Gain invaluable mentorship from our Director, a qualified process expert with over 25 years' industry experience.
- The first point of contact for customers and the service team via phone and email, providing a friendly service
- Supporting the service team with appointments and guidance, scheduling, allocation.
- Oversee invoicing, payroll, timesheets, and accounts payable/receivable
- Generate reports and optimize Excel
- Identify and implement process improvements to enhance overall business efficiency.
- An excellent communicator with stand out customer service skills to manage customer relationships effectively
- An efficient administrator with the ability to achieve outcomes
- A motivated and results-oriented administrator with 5 years + experience
- A detail-oriented individual with a knack for problem-solving and process improvement.
- Proficiency in Excel, and Xero preferred but not essential
- Experience within the trades industry or HVAC preferred