Office Manager

About Us

Complete Tiling (NT), are a compact yet dedicated team that believes in the power of hard work, coupled with a light-hearted approach to our daily tasks. We enjoy the camaraderie of a casual chat or a shared laugh, which we believe adds a touch of warmth to our work environment. 

Our commitment to our customers is unwavering. We take immense pride in delivering a service that is not just high in quality, but also tailored to meet their unique needs. Our goal is to ensure that every interaction our customers have with us is a positive one, and we go the extra mile to make this happen.

Our team is not just passionate and enthusiastic, but also driven by the ambition to be the best in our industry. We are constantly learning, evolving, and pushing boundaries to ensure we stay at the forefront of our field.

Over the years, we have built a solid reputation as reliable tilers, capable of handling projects of all shapes and sizes. Whether it's a small residential job or a large commercial project, we approach each task with the same level of dedication and professionalism.

We are in search of a candidate who brings a broad spectrum of skills and experiences, garnered from a variety of business environments. Ideally, your background would include experience in a trade-based or service-based business, although this is not a strict requirement. 

About You

Our ideal candidate is someone who places a high value on client satisfaction, has a strong understanding of systems-based operations, and possesses exceptional attention to detail. A methodical approach to your work and excellent interpersonal skills. You take pride in your work and place importance on service, effective collaboration, and positive outcomes for both the customer and the company. 

You love ticking off lists but can also see the bigger picture, for example when there are improvements that can improve operational efficiency. You enjoy working in a small team environment and value working unsupervised. 

We pride ourselves on fostering a friendly and supportive working environment. We also believe in the continuous growth and development of our employees. As such, this role will provide you with ample opportunities to expand your skill set and further your professional development.

Salary is negotiable depending on skills & experience.

Role and Responsibilities, include but not limited to

• Identify opportunities for process and office management improvements, and design and implement new systems.
• Establish & monitor procedures for record keeping
• Contribute to planning and review of office services, setting priorities and office standards.
• Oversee and support all administrative duties in the office and ensure that office is operating smoothly.
• Manage office supplies inventory and place orders as necessary.
• Develop office policies and procedures, and ensure they are implemented appropriately.
• Provide other administrative support as necessary, including scheduling group meetings, maintaining calendars, doing research, and creating reports.
• Provide and allocate HR services such as hiring, performance management, payroll & training.
• Responsible for all aspects of Finance system, with Accounting & Payroll.
• Responsible for developing standards & promoting activities that enhance operational procedures.
• Liaising with professionals and Government bodies to facilitate business grants.
• Ensure compliance with OHS.
• Ensure compliance with relevant government legislation, policies & procedures.
• Ensure security, integrity & confidentiality of data.
• Oversee adherence to office policies & procedures.
• Producing reports, composing correspondence.
• Marketing & social media.
• Perform review & analysis of projects.

Qualifications and Education Requirements

• Qualifications in Business Administration, Bookkeeping & Accounting.
• 5+ years of work experience in an Office Management role or similar.

Preferred Skills

• Microsoft Office
• Apple Macs
• Xero
• ServiceM8
• Exceptional attention to detail.
• Strong organizational and time management skills, and ability to prioritize & multitask.
• Self-starter and driven. 
• Ability to work autonomously within a team environment.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and analytical abilities.
• Proficient with technology and a variety of software products.
• A creative mind with ability to suggest improvements.
• Information gathering & monitoring.
• Teamwork & Collaboration.
• Integrity & initiative.