Residential Coordinator

Tesla

To accelerate the advent of sustainable transport by bringing compelling mass-market electric cars to market as soon as possible

We’re building a world powered by solar energy, running on batteries and transported by electric vehicles. Explore the most recent impact of our products, people and supply chain.

To shift humanity away from fossil fuels, we need extreme scale. Headquartered in Texas, we operate six huge, vertically integrated factories across three continents. With over 100,000 employees, our teams design, build, sell and service our products in-house.

Using a first-principles approach, we solve some of the world’s biggest problems. If you’ve done exceptional work, join us in tackling the next generation of engineering, manufacturing and operational challenges.

The Tesla Energy team is looking for a Residential Coordinator – Tier 1 to join the Service team in Australia. Tesla is leveraging its battery technology and manufacturing scale to deploy grid connected storage at residential, industrial, and utility scales, benefiting a wide array of customers. As a member of our team, you will help with the ongoing service and support of our residential products, ensuring Tesla meets its obligations and commitments by responding to inquiries in an accurate and timely manner. In the Tier 1 team, the Technical Support Specialist will field cases direct from customers and installers with product enquiries.

• 👍🏼 Cross-Functional Support
  

  Provide general and clerical tasks to help various teams in the organization collaborate and operate effectively

• ✅ Stakeholder Engagement
  

  Partner with stakeholders to understand specifications, business requirements, and communicate insights

• ✅ Prioritization
  

  Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

• 🛎 Service orientation
  

  Actively seeks and develops strategies to help key stakeholders

• 🔍 Attention to detail
  

  Accurately identifies and rectifies discrepancies or errors that exists in information and deliverables