Operational Manager - Sydney - Ndis

Position Title: Operational Manager

Company: 668 Care

Location: Sydney, Australia

Position Type: Full-time

668 Care, a leading provider NDIS approved provider operations in NSW, VIC and QLD. We are seeking an Operational Manager to join our dynamic team in Sydney. This pivotal role will oversee the complete operations of the company, including our Supported Independent Living (SIL) group homes, ensuring the delivery of high-quality care services. The ideal candidate will be a strategic leader with a passion for enhancing the lives of individuals in our care.

Key Responsibilities:

• Operational Oversight: Manage daily operations of 668 Care, including direct oversight of SIL group homes, to ensure efficient and effective service delivery.
• Staff Recruitment: Lead recruitment processes, ensuring the attraction and retention of high-caliber staff to fulfill organizational needs and objectives.
• Stakeholder Management: Build and maintain strong relationships with all stakeholders, including clients, families, community partners, and regulatory bodies.
• Business Development: Assist in identifying and developing business opportunities, forming strategic partnerships to win new business and expand the organization’s reach.
• Financial Coordination: Work closely with the accounts department to manage budgets, ensure financial sustainability, and achieve business goals.
• Compliance Assurance: Ensure all operations are compliant with NDIS standards and regulations, implementing policies and procedures to maintain high levels of compliance.
• After-Hours Support: Provide flexible support to address urgent operational issues or emergencies outside of regular business hours.

Qualifications:

• Proven experience in operational management within the care sector, preferably with knowledge of SIL group homes.
• Strong leadership skills with the ability to manage and motivate teams.
• Excellent stakeholder management and relationship-building skills.
• Business acumen with experience in business development and financial management.
• In-depth knowledge of NDIS compliance and regulatory requirements.
  Ability to work flexibly and respond to after-hours emergencies as needed.

Why Join 668 Care?
Joining 668 Care means becoming part of a team dedicated to making a difference in the lives of individuals we serve. We offer a supportive work environment, opportunities for professional development, and the chance to contribute to the growth and success of our organization.

Application Process:
Interested candidates are invited to submit a resume and cover letter detailing their experience and suitability for the role. 

668 Care is committed to diversity and inclusion and encourages applications from all qualified individuals.