Operations Manager

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named the State Winner of the 2022 Large Training Provider of the Year at the prestigious Queensland Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies. 

By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity

Operations Manager

Commercial Outlets – Event Centre, Café, Restaurant & Fitness Centre

TAFE Queensland Gold Coast Robina campus is leading the way as a sustainable vocational educational institution in Australia. This is your opportunity to lead a professional, innovative and enthusiastic team across the venues located on this campus

• Robina Events Centre features an innovative design and affordable excellence. TAFE Queensland Gold Coast’s aim is to position the Robina Events Centre as a leader in eco-friendly venues. This venue is an important focus for this role
• Seedpod Café is a vibrant and lively community café surrounded by garden beds and plenty of open air space to sit and chat with friends.  Seedpod Café boasts high quality coffee, healthy food options and treats to nourish the mind, body and soul whilst embedding sustainable initiatives in our daily operation.
• Green Fields Bar + Restaurant is a rooftop venue that offers guests a seasonal dining experience in a modern venue with unmatched hinterland views.  It is a place where guests can unwind and enjoy fine wines coupled with locally sourced produce, and where menus are inspired by a commitment to sustainability. It has been voted in the Top 10 restaurants on the Gold Coast for best service, best ambiance and scenic views
• TQ Fitness  is a full service gymnasium that is open to the public that provides a holistic approach to fitness. Our mission is to empower and encourage individuals at every stage of their fitness and health journey.

Along with paid industry professionals and hospitality workers, TAFE Queensland Robina campus students have the opportunity to undertake work experience in live venues, giving them hands-on training and the essential skills necessary to excel in their future careers. This role will help shape their future.

Your key responsibilities will be:

• Ensure financial profitability, growth and success of the outlets; 
• Work collaboratively with the venue managers to support the day to day operations of the business;
• Work with the Director of Faculty to ensure that the outlets provide ability for seamless student work experience opportunities, providing high quality learning outcomes whilst maintaining commercial viability and an excellent customer experience.
• Model and actively promote an ethical and safe work environment that supports a culture of best practice regarding health, safety, wellness and sustainability.

What we are looking for:

• Demonstrated experience in a similar role;
• Proven experience in managing the operations of hospitality outlets, including budgeting and financial management, analysis of data and business planning;
• A great team player and strong leader who works collaboratively, communicates clearly and builds and maintains productive relationships
• Understanding of and commitment to the embedding of sustainability practices into the operations of a hospitality outlet.

Join us to lead our highly experienced staff to deliver exceptional results 

How to apply

If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal.  When submitting your application, please ensure you provide the following:

• A detailed resume which includes the contact details of two referees; 
• A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total; and

Closing date: 31 January, 2024

Job Reference Number: TQ2024-35

For further information, please contact:

Lisa Wynter, Director of Facutly

***********@tafeqld.edu.au