Operations Manager

Join the team at The Oodie, an Australian owned company, dedicated to bringing comfort and happiness to all of our customers.

We are looking for experienced Operations Manager, working in and outside of Australia, reporting into the COO.  This role will oversee the day to day supply chain operations of The Oodie business. This role is responsible for planning, implementing and managing overall freight logistics, inventory and order fulfilment in order to maximize operational efficiency.   This role can be based in Adelaide or Melbourne however global experience of managing a network outside of Australia is preferred.

Our team is made up of creative and enthusiastic individuals who are committed to making a difference. We offer a supportive and collaborative work environment where your ideas are valued, and your contributions are appreciated. 

Our Vision - For The Oodie to be the ultimate global destination for exceptional product, elevating everyday moments and making everyone feel comfortable everywhere!  

The Role:

Strategy

• Work with COO to set and implement a distribution strategy to transform inbound freight, warehouse and last mile operations in line with overall group strategy.
• Set yearly OKRs for operations that ladder back to larger company goals. 

Innovation & Capability

• Ultilise network of internal and external contacts to keep up to date with advancements and best practice in the operations space. 
• Regularly review operational performance and look for opportunities to build and improve process to drive efficiency and improve customer experience, also looking at cost saving opportunities.

Supply Chain

• Ensure PO's are placed with factories within timefame and are accurate to the data provided from planning
• Ensure incoming PO's are reconciled to commercial invoices
• Provide forecasts of incoming stock, outbound shipments and promotional plans to 3PLs in advance to allow for planning
• Ensure changes to ex factory dates and incoming shipment ETAs are communicated to appropriate departments internal and external
• Work with operations coordinator to ensure that container loads are optimized and best rates are secured
• Provide forward forecast to freight forwarding partners and work collaboratively to secure best sailing times and/or lowest shipping rates based on business needs
• This is a role covering many countries within Southern and Northern hemisphere, so experience with different markets and being a leader in this space is key.

Inventory

• Work with team to ensure that systems are regularly updated to ensure data accuracy at all times. 
• Ensure 3PL are regularly cycle counting inventory to maintain highest level of stock integrity at all times
• Work collaboratively with ecomm, planning, customer service and finance teams, communicating any oversells, stock adjustments or changes to inventory in a timely manner

In addition to the above, the Operations Manager will have responsibility over Returns with Customer Service, Network Planning & Design of delivery, manage budget and P&L for warehouse and last mile related costs and have daily, weekly and monthly reporting cycles.

We are looking for a leader who shows a passion for developing their teams through excellent coaching and mentoring.

What we are looking for:

• Experience in the Operations space across Logistics, 3PLs, Inventory, and Shipping
• Strong knowledge of 3PL arrangements
• Excellent project management skills with the ability to prioritize and meet deadlines.
• Exceptional communication and collaboration skills to work effectively with cross-functional teams internally and externally.
• Have great commercial acumen 
• Ability to adapt to a fast-paced, dynamic work environment.

Working at the Oodie:

• We live and breathe our values of Owning our Business, Giving a sh*t, Doing Cool Things That Make our Customers Happy, Opening the door for Others, and Saying how it is, respectfully.
• We work as one close knit team
• We are hybrid working, with our favourite day being our Oodie Day in office
• Our offices are fun, open plan and interactive
• We have birthday leave, a lot of team get togethers, learning & development opportunities and of course - Davies Dreamball (a chance to win a spot prize $$) 
• Discounts on The Oodie products.