Operations Manager - Self-Employment Assistance Program

Enterprise & Training Company Limited (ETC) are a leading provider in employment, training and business services. We've been helping people secure pathways into training, education, and employment for more than 30 years.
We are looking for an influential and results-driven Operations Manager to lead, coach and support the team to increase capability and performance. You will be working in the new Self-Employment Assistance Program, which supports individuals to start and run viable small businesses. The focus of the role is to manage the operations within the region, including staff and resources to achieve successful delivery of the program, operational budgets and KPI’s.
This is a full-time position with an attractive salary package including a company vehicle, phone, laptop, monthly accrued day off (ADO) and salary packaging options to increase your take-home pay. The role can be based in either Maroochydore, Caboolture, Deception Bay or Strathpine. Regular travel will be required across your operational region.
Who are we looking for?
A manager with demonstrated experience providing effective leadership for a team in business coaching, training or employment programs. You have exceptional communication skills and can build and maintain excellent working relationships with a diverse stakeholder group. With a high level of emotional intelligence, you have a knack for evaluating situations, identifying solutions and negotiating positive outcomes. You also understand the drivers of success and can implement strategies and coach your team to drive strong performance outcomes while ensuring they feel supported in the process.
Please review the Position Description for further detail on the role, which is available when you click 'Apply Now'.
Essential experience, qualifications and skills:

• Exceptional communication skills and a high level of computer literacy
• Demonstrated experience managing teams across a range of locations, preferably in either business coaching, training or employment services
• Strong contract management experience
• A recent, clear National Police Check
• A current Working With Children Check / QLD Blue Card
• Current Driver’s Licence and the ability to travel between different ETC sites

Why work for us?
ETC promotes a positive work culture where you will be part of a team supporting and inspiring you to achieve your best. We take care of our people and offer professional development and progression opportunities as well as a huge range of staff benefits including; salary packaging to increase your take-home pay; discounted private health insurance; paid Birthday leave, health and wellbeing initiatives; staff reward schemes and more.
How to apply:
Simply complete the application process by clicking 'Apply Now' and uploading a resume and cover letter through our Recruitment Portal. Your resume and cover letter must be saved as one document.
Applications Close:
Tuesday, 16 January 2024 at 11:59pm. ETC reserves the right to close the vacancy prior to this date if a suitable applicant is identified.
More Information:
If you would like more information about this role, please contact Rachel Turner on rachel.turner@etcltd.com.au
We are an equal opportunity employer and promote great working conditions. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural backgrounds, mature aged workers and people with disability.
Our robust recruitment practices are strictly adhered to during the application and interview process. Applicants should be aware that ETC carry out a variety of reference checks including a National Police Check and that a current Working With Children Check / Blue Card must be provided prior to commencing employment.
Applications must be submitted through ETC’s recruitment portal to be considered for the role.