Operations Supervisors & Transport Supervisors

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com

Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.

Grocery services include the provision of warehousing services and an integrated transport strategy interstate and intrastate for large supermarkets and retailers with a diverse product range.

The role

We are looking for an experienced Operations Supervisor & a Transport Supervisor to join our Global Logistics division based in Minchinbury.

As the Operations Supervisor you will be responsible for the allocations and despatch of grocery loads, regularly communicating with drivers and stakeholders, compliance and managing staff via rostering and budgeting and ensuring business objectives are achieved in a safe and cost-effective way. Hours of work are standard business hours Monday - Friday.

Reporting into the Operations Supervisor, the Transport Supervisor will be supporting grocery delivery throughout the Sydney basin and will be responsible for managing customer relations by ensuring Toll drivers and operations staff are exceeding standards and KPI's. Hours of work, 4 days on, 4 days off on a 12 hour shift. This is a PM shift role (4am to 4pm).

Duties of both roles include:

• Plan and manage labour to meet the day to day service level targets, and exceed customer expectations.
• Coordinate the dispatch of trucks, drivers, and shipments to ensure on-time deliveries and pickups.
• Champion safety and ensure all drivers and operational staff follow OHS and site safety requirements.
• Promote a customer first mindset and ensure the daily operation is maximising profitability by linking management goals with practical means of achievement.
• Maintain clear and effective communication with drivers, customers, and internal teams. Address any issues or delays promptly to minimise disruptions.
• Ensure services are monitored for on-time delivery, and proactively collaborate with the customer to meet targeted delivery windows.

About you

• Previous experience within a similar leadership role - Transport/Logistics.
• Demonstrated experience with Operations, CoR, Fatigue Management.
• An analytical mind-set - critical thinking and logical reasoning.
• Exceptional communication skills - written and verbal.
• Computer literacy skills - MS Office Suite: Word, Excel, and Outlook.
• High attention to detail and the ability to meet deadlines within a time-pressured environment.

What moves you?

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us - you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit www.careers.tollgroup.com