About Us
GEODIS is one of the world's largest freight management and supply chain organisations. We serve our customers with integrated supply chain solutions that deliver cargo by Sea, Air, Road and Rail. The backbone of our company is a self-reliant network of offices and air & ocean hubs in over 67 countries.
We are currently seeking an Order Management Executive to join our team in Sydney, servicing the world’s major cruise brands.
Key responsibilities
- Liaising with, and taking instructions from our clients to co-ordinate their orders/shipments to load on board vessels within shipment windows
- Input of orders into EDI/ Cargowise and the essential follow-up of the orders with GEODIS’ overseas offices, subsidiaries and agents thereof
- Communicating shipping instructions & requirements for all orders with GEODIS overseas offices.
- Liaising with shipping lines, overseas GEODIS offices and agents, freight forwarders, carriers, internal and external customers
- Communicating any issues relating to the timely freighting delivery to client.
- Rate Maintenance (EDI and shared Masterfile) & quoting in conjunction with the Business Unit Manager
- Managing & maintaining customer reports.
- Management of container allocations.
Skills and experience
- 5+ years’ experience in international freight forwarding Order Management and/or customer service type role
- Experience with Cargowise essential
- Excellent problem solving skills to overcome logistical constraints.
Benefits
- Flexible Work/Hybrid Arrangements.
- Employee Bonus Schemes.
- Long Service Awards.
- Lifestyle discount and Benefits.
- Be a part of a reputable global organization.
- Professional development with long term career opportunities.
- Supportive and collaborative team environment.
- Plus much more