AddressINSPIRED BY LIFESTYLE. DRIVEN BY OPPORTUNITY.
Position Title
Organisational Change Analysts - multiple opportunities
Employment Status
Full Time (Fixed Term & Permanent)
Location
Bundall Precinct
Award Classification
Stream A, Level 6 to Level 8 depending on experience
Salary
$89,047.42 to $120,322.00
Hours
36.25 per week, 9-day fortnight
About Us
The City of Gold Coast is Australia's second-largest local government authority, and our people are united in their passion for delivering the best for our City. With a commitment to innovation and excellence, we continuously strive to enhance our operations and achieve sustainable growth.
About your new role
The City is currently seeking multiple Change Management professionals to drive and manage Organisational Change initiatives. These opportunities are both ongoing full-time and fixed term full-time in nature and will collaborate closely with various stakeholders to develop and implement strategies that ensure smooth transitions, foster employee engagement, and maximise organisational effectiveness.
In this role you will be spearheading comprehensive transformational delivery initiatives across our organisation, the focus lies on orchestrating strategic plans to bolster organisational initiatives. Expect to play a critical role in ensuring the successful planning, execution, and adoption of city-wide transformational changes.
This role involves collaborating closely with various stakeholders, including senior leadership, line managers, and employees, to create a culture of change readiness and ensure that change initiatives align with our company's strategic objectives. This involves engaging stakeholders across all levels to understand their perspectives, needs, and concerns regarding proposed changes. Crafting effective communication strategies becomes imperative to adeptly convey the rationale, benefits, and repercussions of organisational shifts to employees. The role also entails meticulously identifying potential risks and hurdles to change implementation and subsequently devising robust mitigation strategies.
Collaboration with cross-functional teams remains paramount to analyse impacts on processes, systems, and people, thereby informing strategic decision-making. Efforts culminate in the development of comprehensive communication plans and training materials, fostering understanding and adoption of changes across the organisation. Proactively addressing potential risks associated with change efforts, the role refines processes through continuous evaluation and feedback to drive relentless improvement.
We’re looking for people who have:
We seek individuals with minimum of 5+ years' experience strong Organisational Change Management experience with the respective qualifications along with a collaborating with senior leaders. The ideal candidate should have a track record of leading change projects and crafting high-quality change, communication, and capability plans, as well as facilitating change initiatives or teamwork interventions. Experience coaching leaders in 360 feedback and other behavioural tools is highly desirable.
Demonstrated hands-on expertise in change management particularly in fast-paced environments, is essential. Excellent communication and interpersonal skills are a must, along with the ability to influence stakeholders across all levels of the organisation. Candidates should possess a strong analytical mindset, capable of translating complex data into actionable insights. Certification in Change Management discipline and/or project/business administration is considered advantageous.
Essential Requirements:
- Relevant tertiary or equivalent qualification in a discipline such as Change Management or Communications Management and/or substantial knowledge and demonstrated experience in the development and implementation of Organisational Change and project communication management strategies within a project environment
- Extensive experience in successfully leading a team of professionals in the field of change management.
- Demonstrated experience and understanding of Organisational Change and project communication management concepts including the ability to develop, implement and maintain standard change management frameworks, procedures, controls and practices.
- High degree of analytical skills with the ability to solve and influence complex organisational, procedural and policy issues.
- Knowledge and experience in Project Management Methodologies and approaches.
Skills:
- Development and implementation of transformation strategies aligned with organisational objectives
- Ability to analyse data to identify key impact and risk mitigation strategies
- Proactive engagement to partner and influence leaders and business decisions to deliver project and engagement outcomes.
- Strong coaching skills with the ability to coach the business on adapting to change and building engagement through change.
- Ability to build strong relationships and influence stakeholders.
- Solid change management, organisational design, and project management skills.
- Strong communication skills, written and verbal
- Microsoft applications: Word, Excel, Outlook (email distribution/event scheduling)
- Microsoft Teams / SharePoint – content management
Be part of shaping the Gold Coast's future
The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia.
We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:
- 9-day fortnight - enjoy a long weekend every fortnight
- Flexible work arrangements to suit your lifestyle, including flexible working hours, hybrid, work from home and remote work options. Tell us what flexibility means to you and what best suits your lifestyle
- Watch your career soar to new heights - Take advantage of our personal and professional development programs and receive mentoring from passionate specialists who are invested in your growth
- Access to 350+ fitness facilities through Fitness Passport
- Receive 4 free confidential counselling sessions a year for you or an immediate family member
- Enjoy 1 free nutritionist and financial advice session per year
We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community.
How to apply
We're eager to connect with Organisational Change professionals interested in our upcoming projects, which span various subjects and complexities. We aim to align successful candidates with projects where their experience and expertise can shine. We have roles starting immediately and planned across the upcoming financial year and beyond.
Please note - previous applicants need not apply.
For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen.
Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role.
Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email ***********@goldcoast.qld.gov.au.
Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing.
Closing Date: Thursday 13 June 2024. We recommend submitting your application as soon as possible.
Applications close at 10.30pm on the listed closing date.
We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We consider all qualified candidates for employment, irrespective of race, age, religion, gender identity, sexual orientation, disability, or other protected characteristics by law.
