- A dental role unlike any other!
- Genuine career development opportunities for a sales consultant or dental professional looking to grow.
- New store opening in May 2024.
Urban Smile is a fun, innovative orthodontic practice and we are growing FAST. We have a new store that is opening in Waurn Ponds. Our young brand is backed by over 20 years’ experience, led by our awesome Orthodontists, Dr Sarah Lawrence and Dr Igor Lavrin.
What does Urban Smile do?
Our mission is to help people get beautiful straight teeth in a more convenient and affordable way. We do all of this by providing specialist orthodontist designed and led treatment. We utilise the latest technology and telehealth to ensure the best results for our patients.
The Role:
We are currently seeking a confident and outgoing Studio Manager to join our team. You will be responsible for meeting with patients, taking photographic records and scans, driving sales, and delivering exceptional customer service. You’ll be tasked with the smooth running of the store, managing patient consultations, local area marketing, and administration.
The ideal candidate will have experience in people management and will be comfortable leading a small team. Experience with clear aligners/ ortho is desirable but not essential. We will provide training to ensure you understand the requirements of our specific type of treatment.
We will be opening from Tuesday- Saturday, Everyday is different in timings and we are flexible to discuss and explore this further with you.
Responsibilities:
• Patient Consulting/ Sales: You will be responsible for building empathetic and trusting relationships with patients and converting leads into sales. You'll get to meet new patients every day and help them on their journey to a better smile.
• Local Area Marketing: Build relationships with local businesses and referring dentists to help grow our patient base. And don't forget about the fun stuff like creating marketing content and executing seasonal campaigns!
• Store Administration: You will be responsible for running morning meetings, opening and closing of the store, OHS and sales reporting.
What we are looking for:
- A born communicator
- Confidence in being responsible for running the sales and admin functions of the store
- A natural at putting patients at ease and discussing treatment
- Strong computer literacy and the ability to quickly learn and adapt to new software systems
- Be comfortable working in small teams with a proactive, ‘can-do’ attitude
What we offer at Urban Smile:
- Wellness days and wellbeing initiatives
- Reward and recognition programs
- Employee benefits program
- Learning culture with ongoing development and career opportunities
- We invest in our people and their careers - we love helping and watching our people grow!
If you are passionate about working for an organisation with a vision of making a difference in people’s lives, then what are you waiting for?
Urban Smile promotes diversity and inclusion. Aboriginal and Torres Strait Islander people, people from different cultural backgrounds, LGBTIQ+ people are strongly encouraged to apply.
Applications will be reviewed as they are received, please don’t delay or wait for a closing date if you are interested in this amazing opportunity!