AddressPersonnel Area: Lifestyle & Community Services
Branch: Compliance and Regulatory Services
Salary Range: Grade 7 ($1,367 per week + superannuation) (Remuneration stated is for the full-time positions)
Work type: Temporary Full-time
Duration: Up to 12 months
Our Branch
The Compliance and Regulatory Services (CARS) branch contributes to the health, safety and amenity of Brisbane through a range of licensing and regulatory services related to environmental health; land use and built environment; animal management; natural environment; parking regulation; asset use; and contract management. We do this by providing best practice regulatory services that contribute positively to the quality and lifestyle of the city. We are by nature a customer facing community focussed service delivery organisation.
About the role
By joining City Safety’s Parking Compliance team, you will contribute to a liveable Brisbane by ensuring safe passage of vehicles through our city, in both proactive and reactive investigation of illegal parking offences under both state government legislation and local laws. You will initiate and coordinate appropriate action, including education, mediation, and or enforcement action with the view to preventing reoccurrence using a variety of compliance tools including mobile enforcement technology. You will be the face of Council, engaging with residents and visitors to provide education to help them understand how to park legally and keep our city moving.
These field-based Compliance Officer positions require you to be highly motivated whilst working outdoors in a fast paced and mostly autonomous workplace.
As a Parking Compliance Officer, you will be responsible for:
- patrolling assigned areas on foot or by motor vehicle
- issuing parking infringement notices on behalf of the Council
- recording and maintaining clear records of enforcement matters
- providing exceptional customer service to the general public.
To be successful in this role you will need:
- excellent face to face customer service and interpersonal skills
- an enthusiastic attitude and willingness to learn
- demonstrated ability to make good decisions whilst working under pressure
- computer literacy to enable the use of corporate software and technology in the field
- experience effectively dealing with challenging customer situations.
- excellent organisation and time management skills to patrol designated areas with limited supervision
- strong written skills to create accurate reports to be used as enforcement evidence and good communication skills to present evidence in a formal court setting
- strong observational skills to make sound enforcement decisions, assess safety risk and to interpret parking regulations
- flexible availability to work across a 7-day rotating roster including evenings, public holidays and weekends shifts
- valid 'C' class driver's licence.
Benefits of working for Council include:
- flexible working hours, and flexible arrangements
- free gym and wellness centre
- award winning superannuation fund
- generous leave provisions
- competitive salary.
Benefits of working for Council: CLICK HERE
How to apply: Click on the 'I’m interested' button to complete your online application. Please upload your tailored resume and covering letter (of no more than one page) demonstrating your suitability to the position.
This role may require a Criminal History Check, and you may be required to undertake a pre-employment medical assessment to assess your ability to perform the genuine occupational requirements of the role.
For more information: Please call Gema Santos on 07 31781***.
People from diverse backgrounds, including those living with a disability and/or Aboriginal and Torres Strait Islander peoples, who may have questions about the recruitment process or working at Council, are encouraged to reach out to the contact above, who can connect you with a member of Council’s Diversity and Inclusion team.
Closing Date: Sunday 12 May 2024 at 11:55pm AEST
Brisbane City Council is a multi-award winning accessible and inclusive workplace where our people represent the diverse communities we serve, are supported, and can feel safe. Council has been awarded Employer of the Year at the National Disability Awards and has been recognised multiple times with ‘Gold Employer’ status from the Australian Workplace Equality Index for LGBTI inclusion.
