Address Permanent Full-Time role (9 day fortnight)
Deliver compliance activities relating to the city’s regulated parking facilities
LGO3 ($69,993 - $75,558 per annum + superannuation) based on skills, qualifications and experience
Why Choose Us
Townsville City Council is the largest local government authority in Northern Australia.
We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle.
Our organisation provides and maintains over $7b worth of community assets including water and wastewater network and treatment, bridges, drainage, roads, waste management, community facilities, sporting venues and more. We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city.
We lead creation of a city for this and future generations by focusing on our transition to a circular economy that is resilient to social, financial and environmental shocks.
We are a Council led by our community to create an exciting and dynamic future.
Townsville City Council is growing Townsville.About the role
In this role you will:
Promote a collaborative culture through positive actions and through knowledge sharing by supporting the team to actively support TCC strategic outcomes and change practices.
Be accountable, productive and an engaged member of the workforce operating in a constructive culture demonstrating organisational values to ensure the continuous improvement of service delivery.
Deliver efficient and effective parking services to:
Ensure a smooth traffic flow in the CBD and wider Townsville suburbs.
Ensure that emerging advancements on regulated parking is maintained and industry best practice is demonstrated.
Ensure regular face to face interactions with the public are conducted in a professional manner.
Ensure the efficient and balanced enforcement of parking regulations.
Follow reasonable directions to maintain business continuity of critical business activities in the event of an unplanned disruption, including but not limited to a disaster or event.
Maintaining public safety through the investigation and removal of “abandoned” vehicles.
Support compliance enforcement activities throughout Townsville Campgrounds.
About you
To be considered for this role you will need:
Previous experience in a regulatory or similar enforcement related roles.
Current unrestricted Queensland “C” class drivers licence.
Demonstrated ability to work with minimal supervision, showing initiative and good judgement with identifiable outcomes and decision making.
Investigation skills, including the ability to gather and present sustainable evidence for prosecution in court in relation to offences under legislation.
Intermediate knowledge of standard traffic signage and parking regulations including but not limited to Local Laws, the Local Government Act 2009, Transport Operations (Road Use Management) Act 1995.
Knowledge of council’s enforcement strategies and processes.
Well-developed interpersonal and communication skills including the ability to relate to the public in an authoritative and diplomatic manner, particularly in dispute and confrontational situations.
Intermediate computer skills, including the ability to maintain digital recording equipment, operation of handheld ticketing devices as well as accurate data entry and record keeping.
Sound time management and prioritisation skills.
Ability to enter data accurately and in a timely manner.
Applications should be submitted through the 'Apply' button and include a Cover Letter (maximum 2 pages), Resume outlining previous academic and work experience and must include attachments of the relevant qualifications and licenses, relating to the role.
For further information review the Position Description.
Closing Date: 11.45pm Monday 18th March 2024What We Offer
17.5% annual leave loading
Up to 5 weeks annual leave
Up to 3 weeks Personal/Carers Leave
14 weeks paid Parental Leave
Domestic and Family Violence Leave
Natural Disaster Leave
Long Service Leave available pro rata after seven years
Up to *13.5% Superannuation employer contribution for contributing members
Salary Sacrifice opportunities
Learning and Development opportunities
Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
Employee Loyalty Program offering discounts at selected local businesses
Employee Assistance Program
We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply!
If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact hr_recruitment@townsville.qld.gov.au for a confidential discussion.
