Part Time - Technical Assistant

As a Technical Assistant you will be responsible for providing administrative and technical support to the certifiers.  

Applications close 15th March 2024.

Responsibilities:

• Accurate data entry into Certis.next database (Training will be provided), including fee proposal setup, project registration, preparation of approvals/certificates, inspections and CRM in conjunction with file/document management on Network drives in accordance with QA process. Archive and retrieval of documents at periodical intervals.
• Accurately prepare and manage approvals, certificates and other regulatory documents as requested by Directors, Principal and senior certifiers and compile for submission to Government.  
• Assistance and production of database reporting at request of the Principal.
• Proactive support to Senior Certifiers as required. 
• Professional and effective communication with Clients and follow up outstanding requests for information. 
• Other adhoc duties as directed, to help the company provide outstanding service to its customers.

Requirements:

• Proven administrative or assistant experience.
• Excellent time management skills and ability to multi-task and prioritise work.
• High level attention to detail and problem solving skills.
• Excellent written and verbal communication skills.
• Strong organisational and planning skills.
• Ability to work autonomously and in a team environment.
• High level proficiency and data entry accuracy in MS Office applications.

Competencies and appraisal:

The incumbent must be able to demonstrate the following skills and competencies to successfully perform in this role:

• The ability to work as a team player, working with the wide variety of personalities and situations whilst remaining professional and outcome focused.
• The ability to work independently and to communicate clearly with clients, management team, office team members, colleagues and consultants.
• Attention to detail and the ability to follow up targets and deadlines to achieve outcomes.
• Initiative in improving processes and procedures.
• Excellent abilities in priority setting and time management under pressure to achieve deadlines and commitments.

Performance will be assessed by observation, customer feedback, feedback from work colleagues and feedback from the management team.