AddressThe Company
'Truck Centre (WA) is WA's sole Volvo, Mack and Truck Specialist Dealership'. With 8 branches operating successfully state wide, we pride ourselves in taking on the prestigious responsibility of being the 'Single Largest Truck Transport Solution in WA.'
The Role
Due to ongoing growth, an exciting opportunity has arisen for a highly motivated and hardworking individual that is looking to start or further their career within the Heavy Automotive Transport industry.
Working in a fast-paced customer facing environment, your main responsibility will be meeting the needs of our customers by providing exceptional customer service by being a key contact between the workshop and our customers in relation to scheduling all vehicle repairs as well as supporting the parts department as needed in the sale of our Volvo, Mack and UD Truck Parts. You will support our customers with over the phone and counter sales, whilst also providing parts to our Workshop team.
The Successful Applicant
To be considered for this position you will be a results driven individual, with a positive and proactive attitude who thrives in a team environment. The successful applicant will have:
- Knowledge and interest in the Heavy Automotive industry (highly desirable)
- Previous experience in a similar position (highly desirable although not essential as training and development will be provided)
- Dedication to customer satisfaction and Service requirements
- Exceptional communication and interpersonal skills
- Strong time management skills
- Intermediate Microsoft Office skills and adaptability to software programs
- The ability to problem solve and think on your feet
- Be able to commit to full time hours.
What we Offer
- Competitive remuneration and annual CPI increases
- Loyalty Leave - additional day of leave per year of service (up to 5 days)
- Monthly RDO
- Exposure to factory training, our- in house training department, industry leading tooling, product specialists and diagnostics
- Employee referral bonuses
- Recognition and rewards
- Monthly team BBQ's and regular social events
- A workplace that cares about your safety supporting the Zero Harm initiative
- Health and Wellbeing MATES program - EAP counselling and support
- Modern workshop facilities
If this role sounds like you, then make yourself stand out by sending through your updated resume and cover letter, outlining why you feel you are the most suitable candidate by clicking the apply link above.
