Fantastic opportunity for a self-motivated, mechanically minded & skilled Parts Interpreter to join our team.
- Join a great team in a well-established & growing business
- Competitive rates of pay and bonuses
- Immediate start – permanent full-time role
About the Role:
Our client is a locally owned, family run business and are currently seeking a Parts Interpreter to join the team on a permanent, full-time basis.
With a key focus on customer service, the right candidate will be able to utilise their product knowledge to identify the needs of the customer and ensure parts are ordered and delivered in a timely manner.
You will need to be able to demonstrate great customer service and communication skills as you will be responsible for customer liaison and interpretation of customers parts requirements.
Whilst experience is preferable, attitude will be paramount. If you are mechanically minded or have experience in parts, we would like to hear from you!
What’s great about this role:
- Family run business with long term employees
- On the job training provided
- Company uniform provided
- Work-life balance with flexible working hours
- A welcoming and inclusive work environment
Duties:
- Provide exceptional customer service to customers, face to face, over the phone, via email and online
- Processing of sales orders, quotes, invoices, credit notes and trade accounts
- Demonstrate strong product knowledge and provide advice to customers
- Cross-reference searching to deliver the best practice recommendations for products
- Strong problem-solving skills and ability to use your initiative
- Complete all associated paperwork and record keeping
- Identify and resolve customer concerns, with timely follow up on all client contact
Skills and Experience:
- Previous experience in a parts consulting role is desirable
- Ability to work under pressure
- Passion for building customer relationships and providing exceptional service
- Excellent communication skills
- Attention to detail
- A genuine team player with a supportive and friendly personality
How to apply
All applications are to be submitted online – click APPLY. We will be reviewing applications as they are received so apply today! Please note only candidates that meet our client’s selection criteria will be contacted.
Job ID: HW12657/1.0