As a Parts Sales Representative, you will champion customer relations in a way that provides the best customer experience. In providing excellent customer service, you will continue to build and service our client base in a way that is best practice.
CMV Truck and Bus are the market leaders in the industry. Due to unprecedented growth in our business, a fantastic opportunity exists for an experienced professional Parts Sales Representative to work with our key accounts, Volvo, Mack and UD Trucks.
This is a permanent full-time position based from our Warrnambool dealership. You will have responsibility of driving our heavy parts product growth to our existing customers as well as sourcing new business opportunities. This is an excellent opportunity and will suit a self-driven, highly ambitious individual who thrives in a fast paced and highly rewarding business.
What's in it for YOU
In return for your dedication and commitment you will receive amazing employee benefits;
- Fully maintained company car, mobile phone and laptop
- Base salary in addition to results-based commission
- Ongoing training and development opportunities giving you the opportunity to build a long and successful career in the industry.
- Improve your Mind, Body and Soul with CMV care including access to discounted fitness programs and the CMV Peer Support Program. We also offer discounted Corporate Income and Health Insurance through multiple partners to suit your individual lifestyle.
- Opportunity to work with a highly motivated and engaged team.
- Opportunities to support community partnerships with our Group CMV Foundation
- Enjoy annual company dinners and picnics with Christmas hamper goodie box
Key Responsibilities
- Provide customers with a WIN-WIN customer after sales experience to new and existing customers
- Provide reliable information to clients in regard to prices, discounts, parts availability, delivery dates, lead times and parts compilations
- Manage key accounts and consignment stores, establishing and maintain a formal follow-up system for stock replenishment
- Actively prospect, monitor and follow up on new business opportunities with new and existing clients
- Maintain our in-house customer database and associated reporting
- Deliver parts as required to customer sites
- Process customer invoices and quotations for parts requirements
Skills & Experience
- Minimum 5 years’ experience in the automotive industry - Heavy vehicle parts logistics experience preferred
- Outstanding customer service, communication and negotiation skills
- Results focused with an ability to think outside of the box as well as follow procedures
- Ability to work autonomously within a broader team
- Computer literate – previous experience with Dealer Pro or similar system highly regarded
- Driver's Licence
- Forklift licence preferable
We thank all applicants for their interest, however only shortlisted candidates will be contacted.
At CMV Truck & Bus, we believe our people are our greatest asset. We understand it’s our people who provide exceptional customer care, quality truck and bus servicing, parts advice and more that are key to our success.
We are very proud of our success of which is driven by our core values; Safety First, Can Do, Ask The Question, Do the Right Thing and Mutual Respect. These are applied in equal measures to our employees, customers and the community and demonstrated by everyone within our businesses
If you have the skills and experience necessary and want to become an important part of our successful team then please click "Apply" to submit your cover letter and resume.