Patient Services Officer

Calvary Adelaide Hospital

Patient Services Officers – Multiple full time positions available

• Join one of Australia’s leading health, community and aged care providers
• Multiple Full time positions available
• Generous salary packaging benefits, ongoing professional development and supportive team environment
• Make a difference at one of Australia’s leading health care providers

About the role: 

An interesting opportunity at Calvary Adelaide Hospital to work within various areas within the Patient Services Department - such as Admissions, Data Entry, Health Funds, Pre Admissions and Switchboard.

The Patient Services Officer reports to the Patient Services Manager and is responsible for clerical accuracy and efficiency within the Admission areas and Front & Back of House Departments to ensure a smooth admission and discharge process for all patients. The Patient Services Officer assists in achieving the goals of the Hospital, by working efficiently, effectively, co-operatively and collaboratively to contribute to the continuous quality improvement of the department. This exciting permanent opportunity will see you working 76 hours over the fortnight and may require you to work flexible hours which span from 6.00am until 9:00pm over a 7 day roster.

The Patient Services Officer will be mature and proactive with exceptional customer service and communication skills and a can-do attitude. The position will require the Patient Services Officer to possess empathy and discreet judgement and will have the ability to multi task and work autonomously and within a team.

You must be able to demonstrate the following essential skills & competencies:

• Excellent communication skills and ability to act in a professional and confident manner
• Ability to work as part of a multidisciplinary team as well as independently
• High level of interpersonal and customer service skills; and
• Able to form and maintain effective and harmonious working relations within a team environment
• Proficient in the use of information technology, including Microsoft Word, email and internet
• Ability to work shift work including weekends
• Willingness to demonstrate the values of the organisation

 About Calvary

We are a leading provider of quality, integrated care that puts our patients, residents and clients at the centre of everything we do. Calvary offers flexible careers in clinical, allied health, hospitality, ICT and health administration, mission, leadership, management and more. Founded in Australia in 1885, we’re one of the largest providers of health, aged and community care with over 18,000 staff and volunteers, 14 Public and Private Hospitals, 72 Residential Care and Retirement Communities and 19 Community Care Centres.

As an equal opportunity employer, we value diversity and are committed to fostering a workplace that is respectful, welcoming and inclusive where people are supported to draw strengths from their identity, culture and community. We value the integral dignity of each person and we encourage applications from First Nations peoples, people living with a disability, LGBTIQ+ people, people who have come to Australia as migrants or refugees and veterans.

Why work for Calvary?

Joining us is your opportunity to learn with purpose and drive positive impact to our community in a stimulating work environment. We offer paid parental leave, salary packaging, career progression, flexible working hours and training and skills development. Calvary is also proud to be recognised as a leader in gender equality.  Further details are available here: https://www.calvarycare.org.au/careers/benefits/

If you are looking for a rewarding career, are motivated and ready to utilise your skills to provide excellent patient centred care, apply now! We would love to hear from you!

Please note the following:

• Only applicants with a valid right to work in Australia will be considered.
• As part of the application process, you may be required to participate in a health evaluation, which could include face to face assessment and drug and alcohol testing, to ensure your suitability for the role.
• Please note we are unable to accept emailed applications or resumes and phone calls from recruitment agencies.