AddressThe key duties of the position include
The Role
People Systems and Payroll Services (PS&PS) Branch is seeking APS 4 Payroll Officers for the Pay and Administration Centre in Raymond Terrace (NSW). As an APS 4 Payroll Officer, you will work collaboratively within a team to ensure efficient, effective & accurate pay & personnel administration, and deliver customer service excellence by:
- Being customer focused to achieve the best outcomes for our customers;
- Participating in the delivery of training and upskilling of others;
- Completing moderately complex administrative payroll activities within established guidelines and procedures;
- Undertaking data analysis to investigate anomalies and applying corrective action;
- Working within a framework of legislation established work practices;
- Engaging with customers and stakeholders, including providing solutions using a range of ICT platforms;
- Collaborating with customers and stakeholders to exchange information, problem solve and resolve issues;
- Demonstrating a commitment to innovation and continuous improvement.
- Security Clearance - You will required to start the role on a Baseline Clearance with the ability to obtain a Negative Vetting 1 Clearance.
Information Session - Applicants are encouraged to attend an Information Session held at Hunter Business Centre, Raymond Terrace, NSW.
Please bring a form of photo ID with you.
Address - 28-30 King Street, Raymond Terrace, NSW
When - Wednesday, 28 February 2024, 1730 for 1745 - 1900 session.
About our Team
We are:
- A passionate, diverse and talented group who value our people as our greatest asset;
- Committed to delivering customer service excellence;
- Dedicated to building strong partnerships with our stakeholders;
- An empowered workforce with a culture of accountability, engagement and collaboration;
- Flexible and innovative in our thinking, with a focus on continuous improvement;
- Supported by strong leaders who are genuinely invested in capability development.
You will enjoy Australian Public Service conditions which include an attractive salary and superannuation package and flexible working arrangements. Following an initial probation period our team members have access to flexible working arrangements including part-time and blended office/home-based work.
Our Ideal Candidate
To be successful in this role you will:
- Be customer focused and committed to delivering the best outcomes for customers;
- Participate in the delivery of training and upskilling;
- Be a positive and engaged team member, willing to assist others;
- Be curious, have a growth mindset and committed to your ongoing learning and development;
- Have well-developed written and verbal communication skills;
- Engage professionally with customers, via phone, video and email;
- Identify and implement ideas to improve processes and functions;
- Be flexible and resilient in your approach to working in a fluid environment with changing priorities.
