People And Customer Manager

Palmerston is the second-largest city in the Northern Territory. With a diverse community, including young families, defense personnel, and local businesses, Palmerston is undergoing significant growth and development. Boasting a population of 40,000 residents, the city features modern amenities, recreational facilities, and a vibrant social scene.

As the People and Customer Manager, you will collaborate with the Executive Manager, People & Customer, and the Senior Leadership Team. Your focus will be on strategic planning, organisational development, and leading transformational change to ensure Palmerston remains ‘A Place for People.’

This role provides strategic advice on customer experience, human resources, work health and safety and industrial relations to the Executive Leadership Team.

Leading the People and Customer Team, your contributions will align with the City of Palmerston Community Plan, emphasising customer-centricity and positive workplace strategies. You will champion Council’s Customer Charter, ensuring a customer-focused approach across the organisation.

You will have tertiary qualifications in human resources management/industrial relations or social/behavioral sciences, coupled with relevant experience. Essential qualities include proven leadership skills, strong analytical abilities, and excellent communication skills. Extensive knowledge of customer and people management, industrial awards, and Local Government is vital to success in this role.

A generous Remuneration Package of base salary from $130K to $145K plus private use vehicle will be negotiated based on the preferred candidate’s skills, abilities, and experience.

To Apply

Please visit our website lgsg.au/executive-vacancies to obtain a detailed Information Package about the role and the Application Form. Once you have read these please contact John Oberhardt on 0411 869 110 for a confidential discussion regarding the position. 

Applications close 9am Monday, 25 March  2024.