AddressAbout Retinue
Retinue Accounting was founded on the belief that small business accounting support should be customer service focused, proactive and forward-looking, and upfront about fees and charges. Our fixed fee subscription model ensures our clients have peace of mind that we’ll give them the right advice, at the right time, at the right price with no hidden additional costs.
We're more than a business – we're a team driven by our values and actions. Adaptability, commitment, and humility fuel our client-centered approach. We honour our promises, promote transparency, and move swiftly with purpose. We embrace new challenges, and proactively raise issues with a solutions mindset, knowing it takes a team effort to build a successful business.
As a key contributor, you will deliver exceptional assistance and service to our customers! You'll play a vital role in supporting the entire employee lifecycle and ensuring the success of our People & Culture team. From managing critical tasks to handling various administrative duties, your efforts will directly support our P&C team and contribute to an outstanding employee experience.
If you possess the necessary skillset for this role but lack direct experience, we still encourage you to apply. We value candidates who are eager to learn and grow within our dynamic team environment.
Responsibilities
- Maintain and update all HR-related data in our HR Systems (primarily Employment Hero and Culture Amp) with precision and timeliness, ensuring regular data reconciliations.
- Deliver a best in class on-boarding and off-boarding experience to our employees.
- Own the accurate and timely delivery of Retinue’s employee milestone program and monthly pulse check surveys.
- Support the wider P&C team with employee lifecycle administration, including change of status, performance and on-boarding & off-boarding documentation.
- Facilitate efficient management of visa queries to ensure compliance and provide timely and accurate guidance to employees and stakeholders.
- Support the Talent Acquisition team with recruitment campaign deliverables.
- Proactively identify and implement process improvements, including developing operational manuals to standardize procedures across recruitment and P&C operations.
- Working closely with the Office Coordinator to ensure workplace experience and wellbeing programs are delivered.
- Contribute to P&C projects and initiatives and support the implementation of Retinue People & Culture initiatives.
- Other ad hoc administration tasks as and when required.
Requirements:
- Highly developed written and verbal communication skills.
- Confident in owning data and updating employee lifecycle information in HR systems.
- Excellent attention to detail.
- Strong interpersonal skills and a natural ability to build rapport with stakeholders.
- Is capable of multitasking projects that often vary in scale and scope
- A willingness to learn.
- Ability to exercise initiative and discretion.
- Strong numeric/analytics skills.
- A dedicated commitment to proactive customer service, consistently exceeding expectations with a customer-centric approach.
- Outstanding organizational and time management abilities
Salary
- $60k - $70k + super salary (depending on relevant experience)
Benefits
- Become a part of our growth story, work in a high performance and dynamic organisation that recognises success with career progression and further opportunities.
- Regular in-office and off-site social gatherings, and ongoing engagement activities to support professional development and team building.
- Employee and client referral programs, help us grow our business and be rewarded!
- Yearly overseas holiday for our top performers across the business
Our Commitment
We believe that diversity, equity, and inclusion are crucial to our success. We recognise that diversity goes beyond race and ethnicity, and includes differences in gender, orientation, age, religion, ability, and more. We strive to create a workplace where everyone feels comfortable being themselves and can fully contribute their talents and skills. We are dedicated to building a workplace that values and respects individuals from all backgrounds and experiences. We welcome and encourage all qualified applicants to apply.
What's Next?
Apply now to join our team and contribute to the success of an Australian small business!
