AddressJob Title: People & Culture Manager
Applicants with lived experience of a disability or LGBTQIA+ community encouraged to APPLY.
Website - https://www.chosen.family
Location: Western Sydney & flexible working arrangements available.
Company: Chosen Family
About Us:
Chosen Family is dedicated to fostering a supportive, inclusive, and transformative workplace culture. As we continue to grow and evolve, we are seeking an experienced People & Culture Manager to deliver key HR and ER operational support across our organization. Join us and play a pivotal role in guiding our next phase of transformation.
Job Description:
As the People & Culture Manager, you will partner closely with leaders and teams to provide technical HR and ER advice, implement best practices, manage end-to-end employee relations cases, lead investigations, and drive organizational change. Your role will be critical in ensuring a seamless and positive employee experience across the business.
Key Responsibilities:
- Relationship Building: Develop strong relationships with stakeholders across your portfolio.
- HR & ER Advice: Provide sound and accurate advice, learning, and coaching on matters across the entire employee life cycle, including:
- Performance management
- Employee Relations (workplace investigations and complex employee matters)
- Change management
- Engagement
- Talent mapping and succession planning
- Offboarding
- Stakeholder Connection: Connect stakeholders with specialist resources within the People and Organisational Development function to improve outcomes.
- Policy Knowledge: Build knowledge and understanding of people-related policies, processes, and documentation.
- Strategic Contribution: Contribute to strategic and operational planning, integrating HR and operational perspectives for improved outcomes.
- Recruitment & Onboarding: Oversee job postings, screen resumes, coordinate candidate communication and interviews, and manage the onboarding process.
- Employee Relations & Support: Address employee HR-related queries, assist in organizing engagement initiatives, send out surveys, and conduct performance review feedback.
- Training & Development: Coordinate training sessions and seminars and ensure compliance with Fair Work and labor laws.
- Policy & Procedure Review: Continuously improve HR policies and procedures.
- Workers Compensation: Manage workers compensation processes and liaise with providers.
- Management Support: Assist managers and supervisors in team development and resolving employee issues.
- Project Work: Participate in and complete HR-related projects.
- Change Management: Facilitate effective communication and training during change processes.
- Workplace Health & Safety: Ensure compliance with WHS policies and legislation.
- Personal Attributes: Professional, approachable, excellent stakeholder management skills, strong written and verbal communication abilities, effective problem-solving skills, and high time management capabilities.
- Flexibility & Agility: Ability to adapt to changing priorities and meet deadlines.
Qualifications:
- Tertiary qualifications in Human Resources, Recruitment, Law or a related field.
- Minimum of three years’ experience in a HR generalist role managing complex employee relations matters.
- Comprehensive understanding of employment legislation, industrial instruments, and contemporary HR practices.
- Excellent relationship management, interpersonal, negotiating, and influencing skills.
- Strong written communication skills with the ability to create clear and accessible documentation.
- Knowledge of the disability sector or other community service areas and/or experience in a not-for-profit environment is highly desirable.
- Strong commitment to customer service and collaborative work across different functions.
- Personal dedication to working in a purpose-driven organization with a proactive attitude in a fast-paced environment.
- Ability to provide up-to-date COVID vaccination certificate or applicable exemption.
- Other Requirements: Current Driver’s License and strong operational capability.
What We Offer:
- Career Advancement: Opportunities for professional development and career progression.
- Collaborative Culture: A supportive work environment where teamwork and innovation are encouraged.
- Competitive Compensation: A comprehensive benefits package that recognizes and rewards your contributions.
- Inclusive Environment: A commitment to diversity and inclusion, where every employee feels valued.
