Performance Technical Specialist

Metro gets you where you need to go. Shaping our future to be a world-class, sustainable railway for Melbourne is made possible by our people who make a positive difference to every journey.We strive to reflect the community we serve and support the needs of our people who are critical to our success. With Zero Harm at the foundation of everything we do, we want everyone to get home safely.We act as one team to move Melbourne.

• Technical Specialist role within Operations team
• Full time, ongoing role and based Collins Street
• Attractive salary package and benefits

About the team
Operations & Passenger Delivery team is committed to keeping Melbourne moving by delivering exceptional passenger experiences through, on time, reliable, safe and efficient services.
We achieve this through face-to-face interactions by our frontline teams, supported by our safety operations, operational readiness, and network performance teams.About the role
The role of Performance Technical Specialist - HCMT will interface between internal and external stakeholders relating to HCMTs performance and supports Technical, Network Operations and other departments as necessary by identifying and addressing issues which may impact network performance.You will utilise strong technical understanding of rolling stock to identify trends in data, work quality defects and incident root cause. This analysis leads to correct incident attribution and fleet performance reporting on a daily, monthly and annual basis enabling Metro to achieve our commitments.Why work at Metro?

• Work for a multi-award-winning rail operator with rewarding career opportunities that provide you with the support and training to take your career to the next level!

• Be part of an inclusive, diverse, and supportive company made up of various backgrounds, cultures, and experiences.
• 14 weeks paid parental leave, and purchasing up to 4 weeks of additional leave per year.
• All eligible Metro employees receive a free Myki Pass that allows free Public Transport in Victoria.
• Access to a wide range of corporate discounts including healthcare, fitness, finance, and more.

About You
You will be an effective communicator with a highly motivated and proactive approach, alongside the ability to be able to present at visualisations and performance meetings. To be successful in this role, you will have skills and experience in the following areas:

• Experience/knowledge in Rolling Stock and/or rail operations will be highly regarded
• Previous HCMT technical experience/knowledge will be highly regarded
• Demonstrable analytical and evaluative skills.
• Strong computer skills including MS Excel, MS Word, Power Bi (desirable)
• Knowledge of Safe working practices and the operational requirements of the metropolitan rail system
• Report preparation and presentation skills for multiple stake holders
• Ability to collect, analyse and present workplace data and information
• Ability to identify and analyse risks, and make corrective actions
• Ability to negotiate, persuade and influence opinions
• Ability to schedule work priorities to ensure deadlines are strictly adhered to

Our teams are enriched with individuals that possess diverse skills and experience and are passionate about contributing to Metro Trains values, goals and strategy. If what you've read resonates with your values, experience, and career aspiration then we want to hear from you!How to apply
Please submit your application, including a cover letter demonstrating your relevant experience and strengths, and resume by C.O.B, 17th April 2024.Metro's commitment to a Diverse, Equitable, and Inclusive cultureMetro acknowledges the Victorian Traditional Owners of the land on which our rail network operates, the Wurundjeri Woi Wurrung and Bunurong peoples of the Kulin Nation.At Metro, we know that a diverse, equitable, and inclusive company is a more innovative and successful one that reflects the communities we serve. We strive for a workplace where everyone is treated fairly and respectfully. A workplace that provides equitable access to opportunities, resources, and where individuals can bring their whole selves to work. In addition, being recognised and rewarded for their contribution to our collective success.We are committed to fair, equitable and merit-based employment and recruitment practices, and we encourage all interested applicants to apply.

Metro Trains