Company Description
Discover Your Path at Keypath!
🚀 About Us:
At Keypath, we invite you to be part of something transformative. As a global EdTech leader, we collaborate with prestigious universities to create and deliver online education solutions that tackle global social and economic challenges head-on.
Join our dynamic, fast-growing international team that thrives on collaboration, innovation, and lifelong learning. With offices in Melbourne, Sydney, Chicago, and SE Asia, we are truly a global company. Today, we're a family of over 700 passionate "Keypathers" worldwide.
🌍 Work Anywhere:
At Keypath Education Australia, flexibility is our strength. We put our people first, allowing you to choose where you work – from home, in the office, or both.
Job Description
🌟 The Role: Placement Coordinator
As Placement Coordinator, you will spend your day working with students in preparation for their time in the field. This means building personal relationships, conducting placement orientation, reaching out to support students while on placement and helping them stay organised so they are compliant and prepared to represent the University within their placement agency.
Responsibilities
- Managing all student-related aspects of placement for our online master’s programs to ensure overall student success in the program.
- Maintain complete knowledge and understanding of our Partners’ curriculum and programs and clearly explain to students and potentially clinical partners.
- Develop and maintain relationships with students to promote solid retention through the pre and during placement portion of the student lifecycle
- Work with the Student Success, University and other relationships to promote an efficient and communicative workplace.
- Identify and assess concerns related to placement experience; facilitate appropriate intervention with Faculty and Program Coordinators.
- Serve as a role model for faculty, staff, and students in customer service, collaboration, communication, excellence, attendance, and general professionalism.
- Use relationship skills in situations requiring group problem solving, consensus building, and win-win negotiation.
- Monitor and aid in assessing student progress throughout placement.
- Ensure accurate and timely submission of student compliance records.
- Create and maintain accurate reports and up-to-date records using University and other relevant software.
- Work closely within a close-knit team environment and coordinate communication between industry and students and other key stakeholders.
Qualifications
👥 Who We're Looking For:
- Bachelor’s degree required. Allied health or social services field highly advantageous.
- 3-5 years of successful demonstration of customer service skills (prior student advising skills helpful).
- Problem-solving and critical thinking skills.
- Ability to multi-task, strong organizational skills and attention to detail.
- Excellent interpersonal and communication skills.
- Solid knowledge of or experience working in allied health or social services field directly with or for providers is advantageous.
- Strong presentations skills and the ability to develop relationships via phone and in-person are vital.
- Self-motivated and able to work autonomously, reporting back to a team.
- Confidence using technology (Microsoft Suite, Records Management, ZOOM or CRM’s), or demonstrated ability to learn quickly.
- Adaptability and flexibility with managing completing tasks at any given time.
- Experience working to deadlines in a fast-paced environment.
Additional Information
🌟 Benefits and Rewards:
- All the necessary equipment for success.
- Internet Allowance for remote work.
- Paid Mental Health days for your well-being.
- Toolkits for Digital Health and Mental Health support.
- Access to LinkedIn Learning & programs designed to promote learning & development
- Diversity, Equality and Inclusion programs
🔑 Why Keypath?
- Embrace Your Authentic Self: A supportive culture recognized as a top workplace (Ranked #8 on 2023 the Best Places to Work Australia©).
- Global EdTech Leader: Join an industry on the rise.
- Continuous Growth: Upskill through discounted study opportunities.
- Transform the World: Contribute to upskilling and reskilling globally.
- Make an Impact: Help solve future economic and social challenges.
Join Keypath and make a difference. We welcome applicants from diverse backgrounds and offer inclusive support throughout the recruitment process.
Apply now to unlock your potential with Keypath! 🌟