AddressAbout us
Assured Home Care (AHC) has a passion for making a positive difference to the lives of people with disabilities. It’s what drives us every day. If you share our passion, this is your opportunity to join our team supporting our clients who are participants of the National Disability Insurance Scheme (NDIS).
The Plan Management Officer’s key responsibilities include provision of support and information to Assured Home Care’s National Disability Insurance Scheme (NDIS) participants and carers. The Plan Management Officer is also required to directly liaise with providers, agencies and, in some cases, the NDIS on matters relating to paying invoices, claiming payments, resolving related queries and dealing with other ad hoc queries related to Plan Management.
This is a fixed term contract for immediate start until the end of September 2024 (with the possibility of extension) at 3 days (22.8 hours) per week. The hours/days of work can be worked flexibly to suit the successful applicant.
Key aspects of the role include:
Ensure Plan Management services, consistent with agreements, are effectively delivered
Ensure invoices are processed and paid promptly
Reconciling of payments against NDIS invoices and participant agreements
Invoicing and reconciliation of contracts, client fees and NDIS funds
Management of accounts payable & receivable, including data entry and payment preparation for Plan Management
Responding to general queries from clients, families/care-givers and other service providers
Ensure claims are submitted and monitored for outcomes to NDIS provider payment platform
Meet with clients living with a disability and families, guardians and carers to provide information about service agreement and Plan Management principles
Manage email and phone correspondence in relation to Plan Management supports
Liaise and negotiate with a range of external providers of support
To be successful in the role:
Experience in bookkeeping or accounting
Current NDIS Screening clearance (or willingness to obtain)
Current driver’s licence and willing to drive for the course of work activities
Strong verbal and written communications skills with the ability to tactfully communicate difficult and sensitive information to clients and their families/guardians
Strong knowledge and experience of Microsoft Office suite of products including Word, Excel and Outlook
Excellent attention to detail
Experience in Careview client management system (desirable)
Experience in MYOB and Disability and/or aged care client databases (desirable)
Relevant qualification in related field (desirable)
If you are interested in the position and would like to speak to someone about the role, please contact our Manager, Finance – Nicole Baghurst on 8374 2444.
