AddressAbout Us
We are a national, innovative eCommerce interior design business, having significantly disrupted the traditionally brick and mortar window furnishing market by providing a digital solution to our customers, whilst remaining committed to supporting Australian manufacturing, jobs and our local economy.
We’ve experienced exponential growth since our inception in 2015 and are now an established brand with national reach. Our commitment to excellence has earned us notable recognition; we proudly secured the 12th position in The Australian Financial Review Fast 100 and ranked 31st in Deloitte's Tech Fast 50 in 2022. In 2022, we secured a $15M investment from our equity partner, the Australian Business Growth Fund (ABGF).
Reporting to our General Manager Operations, the Planning Manager – Operations plays a pivotal role in car parking growth story by creating positive customer experiences by delivering high quality and reliable product installation.
This will be achieved by driving operational excellence, ensuring efficient project fulfilment and optimal resource utilisation.
Key responsibilities include:
- Lead capacity and workforce planning for installations team, ensuring jobs are completed on time and in line with budget
- Drive initiatives to improve efficiency, reduce costs, and enhance service quality
- Management of DIYblinds occupied property facilities, ensuring they are well-maintained and operational
- Lead, manage and support regional Installations Team Leaders
- Delivery of health and safety management plans and drive culture of safe work practices
- Development and control of contractor management framework
- Use data analytics to create forecasting tools and inform business decision-making
We’d love to see candidates who…..
- Possess exceptional commercial acumen, with proven experience in translating operational strategies into increased efficiency and effectiveness outcomes within area of responsibility
- Have proven experience leading and motivating a frontline operations team (including trade related roles) across geographies nationally
- Experience in workforce planning, contractor management and safety leadership
- Superior project management skills and attention to detail
- Value the customer experience and strive to achieve high service and satisfaction levels
- Management and maintenance of the company’s fleet of vehicles
Working for DIYblinds
Our culture reflects our people first approach. Our team are passionate, DIYproud, and have been instrumental to our success in market. We embrace a sense of fun and connection. You can expect:
- Predictable days – we limit team meetings and scheduled calls to fall within 9am to 5pm and respect these boundaries for our people
- Hybrid work – we come together for all-in days twice per week, and generally work to a 3 office/2 home arrangement, with additional flexibility on occasions where it’s required
- Onsite carparking available in our Collingwood head office
- High levels of autonomy and trust
