ZircoDATA is one of Australia's leading providers of information management solutions to the Australian market. We provide a wide range of services including records management, paper storage, vital records archive storage, data protection services, document destruction and document translation. We are in search of a motivated Planning & Projects Coordinator who can contribute to the team.
As a Planning & Projects Coordinator at ZircoDATA, you will play a pivotal role in ensuring the successful execution of projects from inception to completion. You will be responsible for meticulously planning, coordinating resources, and maintaining constant communication with stakeholders to guarantee projects are delivered on time, within scope, and to the highest standards of quality.
Key Accountabilities include:
Project Scoping and Planning:
- Understand project requirements thoroughly and create accurate time estimates for tasks.
- Proactively manage scope creep and keep projects focused within defined parameters.
- Facilitate communication between internal teams and external stakeholders.
Project Execution and Reporting:
- Present project progress to the Project Manager and customers at key milestones.
- Identify and address schedule uncertainties, issues, and risks promptly.
- Continuously monitor and report project progress to stakeholders.
- Manage deviations from the plan effectively and propose solutions to key stakeholders.
Resource Management:
- Coordinate resource allocation to optimize utilization of staff, equipment, and materials.
Continuous Improvement, Customer Liaison & Feedback:
- Respond to customer queries and feedback promptly, adhering to company standards.
- Develop and implement action plans for process improvement.
- Ensure high levels of customer satisfaction through proactive engagement and problem-solving.
Experience & Skills
- Intermediate to advanced Excel Skills
- Planning, Scheduling & Project Management experience
- Strong Analytical skills
- Ability to work independently and manage multiple tasks simultaneously.
- Excellent communication and interpersonal skills, both written and verbal
- Must have the ability to work under pressure and react quickly to customer requirements.
- Must have excellent customer service skills and a commercial understanding.
If you are a proactive and driven individual with a passion for project management and customer satisfaction, we invite you to join our team at ZircoDATA. Apply now to be part of our journey towards excellence in information management solutions.
Please Note:
A National Criminal Record Check will be conducted on the successful applicant and must return a result that is satisfactory to ZircoDATA.