AddressYour next opportunity
The primary purpose of this role is to oversee and manage all SG2 deviations and warranty issues within the in-service Boxer fleet across all variants. This involves creating and executing a comprehensive plan to address and resolve each SG2 and warranty issue, in collaboration with the Fleet Manager, Maintenance, Supply Chain, Engineering, and other key stakeholders. The role demands prioritising resolutions in alignment with customer requirements, budgetary constraints and coordinating efforts with relevant entities and vendors.
As Post Production Rework and Warranty Manager, you can anticipate some of your day-to-day tasks to include:
- Deviation Management: Oversee and address all SG2 deviations in the Boxer fleet, ensuring thorough investigation, planning and resolution;
- Strategic Planning: Develop and implement a strategic plan to manage and resolve SG2 deviations across all vehicle variants with comprehensive instructions to support services on resolution requirements;
- Stakeholder Coordination: Collaborate with the Fleet Manager, Maintenance and Supply Chain, Engineering, and other relevant stakeholders to ensure cohesive action and problem-solving;
- Prioritisation of Resolution: Work closely with the customer to understand their needs and prioritise SG2 and warranty resolutions accordingly;
- Vendor Liaison: Coordinate with vendors and external entities to facilitate efficient resolution of deviations in line with operational needs and the maintenance schedule;
- Monitoring and Reporting: Continuously monitor the status of SG2 deviations and warranty issues across the Fleet and provide regular updates to relevant parties;
- Quality Assurance: Ensure that all solutions meet the highest quality standards, align with physical baselines, and adhere to industry regulations;
- Continuous Improvement: Identify opportunities for process improvements to prevent future SG2 deviations and warranty issues;
- Team Leadership: Lead and guide team members, from a functional perspective, involved in deviation and warranty management, fostering a collaborative and efficient work environment; and
- Compliance and Documentation: Maintain comprehensive resolution documentation of all SG2 deviations and warranty issues, ensuring compliance with company policies and industry standards.
About your new team
The Post Production Rework and Warranty Manager will be a crucial member of the expanding Service Delivery and Performance team, located in Redbank. This team is responsible for interim service support and sustainment service delivery within RDA land contracts. Specifically, the Post Production Rework and Warranty Manager will be working on LAND 400 Phase 2 tasks initially, branching out as other contracts are amalgamated into the service delivery teams remit.
Find Your Why at Rheinmetall
Our values of Safety, Partnership, Openness, Respect and Trust (SPORT) supports our team members to create a workplace environment where our employees value each other, live up to their promises, communicate openly and work safely every day.
The experience and skillset best suited to this role includes:
- Experience: Minimum of 5 years in a similar role, preferably in the automotive or defence industry;
- Technical Expertise: In-depth knowledge of vehicle systems, particularly SG2 deviations and warranty management, and experience in managing large fleets;
- Project Management Skills: Proven track record in planning and execution of complex projects.
- Problem-Solving Abilities: Strong analytical skills with a demonstrated ability to tackle complex problems and drive solutions;
- Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively liaise with various stakeholders and vendors;
- Leadership Qualities: Demonstrated leadership experience with the ability to motivate and manage a team;
- Organisational Skills: Good organizational and time-management skills, with a knack for prioritizing tasks effectively; and
- Must hold or be eligible to obtain an Australian Government Security Clearance (must hold Australian Citizenship).
What we offer you
- Work as part of a team with real purpose in what we do;
- Attractive remuneration packages with salary sacrificing and novated leases;
- Access to exclusive employee discounts with over 400 retailers in Australia to help cost of living;
- On-site subsidised café with themed days and multiple dietary options;
- Long weekends every second week with a 9 day working fortnight;
- Opportunity to work on major projects within our Vehicle Systems (Logistic, Tactical Wheeled, Tactical Tracked), Electronic Solutions, Weapon & Ammunition Divisions);
- Generous internal incentive and referral program;
- Genuine career development and progression opportunities;
- Extensive Employee Assistance Program to support overall health and wellbeing; and
- We are proud to be recognised as an Endorsed Employer for All Women by WORK180.
Our inclusive culture
Rheinmetall fosters a culture of equality, fairness, diversity and inclusion for all our employees and provides a safe and secure work environment where everyone can feel comfortable and supported to bring their unique self to work every day.
We know that when people from diverse backgrounds and different points of view work together, we create the most value - for our clients, our people and our community. If you don't think you quite meet all of the requirements of the position, we'd still love to hear from you.
If you would like to know more information about how we are supporting our employees, you can view our policies and initiatives via our Work180 profile at work180.com/rheinmetall
To learn more about life at Rheinmetall, please visit: www.rheinmetall.com/career-au
Next steps
Apply now!
Preferred candidates will be required to complete background checks including pre-employment verifications and national police checks.
A Defence security clearance is required for this role, applicants must be Australian Citizens and eligible to obtain and maintain appropriate clearance.
International Traffic in Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role.
Further information regarding clearance is available at: www.defence.gov.au/security/clearances
Applications close: 19th June 2024
Please note that we will not be accepting any recruitment agency applications for this role.
Questions
For further information about this opportunity, please contact the Talent Acquisition Team at ***************@rheinmetall.com.au and quote REF#AU01762.
