Address Posted 19/02/2024
Job Number 30484
Work type Full Time
Posting End Date 18/03/2024
A career at Bupa Dental Geelong South is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both us and our customers. This is where you come in!
As a Practice Manager you’ll be benefiting from an experienced team, exceptional development, and opportunities to take you as far as you want to go; and that’s just to mention a few. Dental experience is obviously a bonus, but this role is also a great career step for Store Managers in retail and any other leadership roles that fit the criteria below.
This opportunity is a permanent full-time role from Monday to Friday. We are conveniently located on High Street and have onsite all-day parking at the rear of the clinic on Thomson Street. We are located close to all the amenities the busy street has to offer including cafes and restaurants!
The Heart of the role:
Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
Assist with overall financial performance of the practice in line with the approved budget
Maintain sterilisation, infection control standards and stock control
Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
General administration including processing payments using EFTPOS & HiCaps
Proactively marketing your practice to drive patient numbers
Effectively manage the recruitment & selection for all practice staff
What you'll bring:
Previous dental experience desirable but we also welcome applications from successful managers from other industries
Prior business and people management experience essential
Proven track record of strong organisational skills, administrative and time management
Exceptional communication, interpersonal, customer service skills and strong business acumen
Understanding how to generate income and control costs
Able to face into difficult conversations & deal promptly with issues when they arise
Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
Experienced in comprehending and managing the P&L for the practice
Exceptional communication, interpersonal, customer service skills and strong business acumen
The ability to communicate proficiently in both English and Mandarin is highly desirable for this role
Why Bupa Dental Geelong South:
Paid parental leave
Reward and recognition programs; A fantastic bonus scheme for managers where they can earn up to 20% of their salary if goals are met!
Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
Networking opportunities across the business and with peers – over 140 practices Australia wide!
Significant Bupa product and service discounts - up to 40% health insurance discount!
Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. For more information about a career in dental please visit- Dental Career Opportunities (bupa.com.au)
Apply now, we'll be interviewing as soon as applications are received!
How to apply:
If you are interested in this opportunity, click now, and 'Apply'. For more information about this role or other opportunities, please send an email to Annyas.Badran@bupa.com.au
