AddressAbout Us
Life Skills Hub is one-of-a-kind space in Adelaide's Northern suburbs, for young people aged 7-25+ to develop their capacity to function independently and build connections with similar-aged peers.
Our innovative spaces are tailored for people to feel safe through an inclusive culture and homely design. From Star Wars to Basketball, and Kitchens to Gardens, there is bound to be a space for you to connect with clients and their families. Our vision is to bridge the gap between traditional therapy and the home, to cater to the evolving needs of young people.
Our spaces and programs reflect our commitment to providing opportunities where young people feel empowered, connected and most importantly, welcome.
About the Role
We are looking for an experienced Allied Health Practice Manager to lead a young and dynamic team. This is an exciting opportunity for an individual who wants to contribute to the community in a way which is meaningful, creative, rewarding and purpose-driven.
As a Practice Manager who leads by example, you will have responsibility for ensuring the smooth and efficient operation of the practice on a day-to-day basis. With your thoughtful leadership, business acumen and solutions based approach, you will play a key role in helping to take the practice forward to meet our existing and future growth.
You will monitor service delivery, efficiency and improvement, assist with business planning, and strategizing for future growth. You will review existing procedures, manage performance across the practice and assist with networking across external services.
Our ideal candidate will have a background in allied health/management and will work as an integral member of the leadership team; providing support to the clinical and administration teams.
We are looking for a strong, yet caring leader that is open-minded, innovative and proactive who will build on our existing ‘team and client focussed’ culture.
Key objectives of the role:
- Ensure the efficient operations across all aspects of the business.
- Assist the Directors with the ongoing review and periodic evaluation of services in terms of outcomes for clients, unmet needs and financial performance.
- Support the implementation and development of new and innovative programs.
- Ensure NDIS, AHPRA and Medicare legislation and guidelines are implemented and adhered to through system, policies and procedures.
- Execute Safework practices and remain up-to-date with legal obligations.
- Maintain a friendly & upbeat team culture and foster positive and cohesive relationships across the team, providing a psychologically safe space for all staff.
- All aspects of admin staff management including staff employment, onboarding, maintenance of records and efficient rostering.
- Supporting the director with training, performance management and support with policies and procedures.
- Assist with social media management including strategy, reviewing posts and future planning events.
- Identify new areas for service improvement and support the execution of such opportunities.
What we offer:
- Flexible working environment
- Professional development budget and paid PD days
- Minimum of 2 additional days of whole-team professional development
- Monthly team meetings and fortnightly leadership meetings
- Provision of laptop
- Annual leave loading
- A fantastic admin team to enable bookings and support administrative tasks
Essential Criteria:
- Excellent leadership and organisational skills and the desire to lead the practice with integrity, flexibility, passion, drive and the ability to multi-task.
- Minimum of two years in medical/allied health practice management or Leadership
- Monitoring and maximising efficiencies in clinical team diaries.
- A solid business acumen and skills to manage financial operations, efficiently prepare accounts for billing and coordinate timely collection of accounts receivable from patients and third-party service providers.
- Strong administrative management skills with a client-centred focus.
- The ability to build rapport with clients and staff, taking a compassionate and empathetic approach.
- Organisational and analytical skills in management of reporting and reviewing data for improved performance, and an eye for recognising where services can be expanded or improved.
- Exceptional organisational skills and time management skills.
- High level attention to details and accuracy.
- Effective crisis management skills and ability to respond professionally and in a timely manner.
- Exceptional computer skills including knowledge of Microsoft (Word, Outlook and Excel)
- Ability to work independently in a face-paced environment
- Will be required to have or willing to obtain a Working with Children Check.
Desirable:
- Previous experience coordinating a medical or allied health practice.
- Allied Health background with experience in management.
- Experience with HR
- Experience working with NDIS, Medicare and private health clients.
Learn more about Life Skills Hub at www.lifeskillshub.com.au
For more information or a confidential discussion, please call or email:
Ellen Jolly
*****@lifeskillshub.com.au
8180 0761
How to Apply
If you are interested in this position, please email your resume and cover letter addressed to Ellen (*****@lifeskillshub.com.au), detailing why you would like to work for Life Skills Hub and your suitability to this role. Applications without a cover letter submitted will not be reviewed. Alternatively, call Ellen at 08 8180 0*** for a confidential discussion.
Applications close on the 24th of May unless a suitable candidate is identified sooner.
