Job description
Posted 20/03/2023
Job Number 11390
Full/Part Full Time
Posting End Date 20/04/2023
A career at Bupa Dental - Kensington is more than just a job. It's an opportunity to make a real difference in the lives of our customers and community. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It's a promise to our customers to change lives for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both us and our customers.
As a Practice Manager you’ll be benefiting from an experienced practice team, exceptional development and opportunities to take you as far as you want to go; and that’s just to mention a few.
Dental experience is obviously a bonus, but this role is also a great career step for Store Managers in retail and any other people management roles that fit the criteria below.
The Heart of the role:
Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
Assist with overall financial performance of the practice in line with the approved budget
Maintain sterilisation, infection control standards and stock control
Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
General administration including processing payments using EFTPOS & HiCaps
Proactively marketing your practice to drive patient numbers
Effectively manage the recruitment & selection for all practice staff
What you'll bring:
Previous dental experience desirable but we also welcome applications from successful managers from other industries
Prior business and people management experience essential
Proven track record of strong organisational skills, administrative and time management
Exceptional communication, interpersonal, customer service skills and strong business acumen
Understanding how to generate income and control costs
Able to face into difficult conversations & deal promptly with issues when they arise
Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
Experienced in comprehending and managing the P&L for the practice
Exceptional communication, interpersonal, customer service skills and strong business acumen
Benefits of joining Bupa Dental - Kensington:
Paid parental leave
Reward and recognition programs
Well designed and fitted out practices with the latest equipment/technology for great patient care and experience
Networking opportunities across the business and with peers
Salary sacrifice policy
Access to benefits such as HI discount, optical discount, pet and travel insurance discounts, etc
Set remuneration bands with regular performance discussions and remuneration reviews
How to apply:
Our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant & talented experts.
If you are interested in this opportunity, click now, and 'Apply'.