AddressJoin Our Team at Station Medical Clinic & Cosmetic Express in Chatswood!
Position: Full-Time Practice Manager
Are you a seasoned professional with a passion for healthcare management and a commitment to delivering exceptional patient care? Station Medical Clinic & Cosmetic Express in Chatswood is seeking a dedicated and experienced Practice Manager to join our dynamic team. This full-time role is crucial in ensuring the smooth operation of our clinic and the delivery of high-quality medical and cosmetic services to our community.
About Us:
Station Medical Clinic is a leading general practice, and Cosmetic Express is a premier cosmetic clinic located in the vibrant heart of Chatswood, New South Wales. Our clinics are dedicated to providing exceptional medical and cosmetic services to our community, supported by a team of healthcare and cosmetic professionals committed to excellence. We pride ourselves on fostering a positive, supportive work environment focused on comprehensive patient care and aesthetic solutions.
Essential Qualifications and Skills:
- Previous Practice Management Experience: Proven experience in managing a medical practice or similar healthcare facility.
- Teamwork and Leadership: Demonstrated ability to work collaboratively with a team and provide effective leadership.
- MedicalDirector Experience: Proficiency in using MedicalDirector software for practice management.
- Familiarity with Medicare MBS: Strong understanding of the Medicare Benefits Schedule (MBS) and its application in a clinical setting.
- Customer Service Attitude: Exceptional customer service skills, with a patient-centric approach.
- Organisation and Time Management: Excellent organisational skills with the ability to manage time effectively and multitask.
- Rostering Experience: Experience in staff scheduling and rostering to ensure smooth clinic operations.
Preferred Qualifications and Skills:
- Worker’s Compensation and Third-Party Claims: Knowledge and experience in handling worker’s compensation and third-party insurance claims.
- Technological Proficiency: Tech-savvy with the ability to quickly learn and adapt to new technologies and software.
- Google Suite Familiarity: Experience with Google Docs, Google Drive, and Google Sheets.
- Wix Knowledge: Familiarity with managing a website using Wix platform.
- HotDoc and HealthEngine: Experience with online booking and patient engagement platforms like HotDoc and HealthEngine.
- Cliniko: Proficiency in using Cliniko practice management software.
- General Practice Accreditation: Experience in achieving and maintaining general practice accreditation.
- High-Pressure Environment: Ability to work efficiently in a high-pressure environment and handle stressful situations with poise.
- Email and Calendar Management: Expertise in managing emails and calendars, ensuring all communications and appointments are well-organised.
Additional Ideal Traits:
Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with staff, patients, and external stakeholders.
Problem-Solving Abilities: Strong problem-solving skills and the ability to make sound decisions quickly.
Financial Acumen: Understanding of financial management, including budgeting and financial reporting.
Flexibility and Adaptability: Ability to adapt to changing circumstances and manage multiple priorities effectively.
Continuous Improvement Mindset: Commitment to continuous improvement and staying updated with best practices in healthcare management.
Ethical and Professional Conduct: Adherence to high ethical standards and professional conduct in all interactions and decisions.
Responsibilities:
- Overseeing daily operations of both the medical and cosmetic clinics to ensure efficient and effective service delivery.
- Leading and supporting clinic staff, fostering a positive team environment.
- Managing patient records, appointments, and billing processes.
- Ensuring compliance with healthcare regulations and standards.
- Handling patient and staff enquiries, resolving issues promptly.
- Coordinating staff schedules and rostering to optimise clinic operations.
- Implementing and maintaining practice management software and other technologies.
- Managing financial aspects of the clinic, including budgeting and reporting.
What We Offer:
- A competitive remuneration package.
- A supportive and friendly team environment where your contribution is valued.
- The chance to make a meaningful difference in the lives of our patients and clients.
- A convenient location in Chatswood, easily accessible by public transport.
How to Apply:
If you are a motivated individual with the required qualifications and skills, and are passionate about leading a dedicated healthcare team, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and qualifications here on seek or email to ***************@stationmedicalclinic.com.
Join Station Medical Clinic & Cosmetic Express and contribute to our mission of delivering outstanding healthcare and cosmetic services to our community. Apply today!
