Pre-Admission Clinic Administrator

Taking care of people is our reason for being  
At Sydney Adventist Hospital (SAH), fondly known as the San, taking care of people is our reason for being. It’s what drives us to deliver exceptional outcomes for our patients and it’s a shared sense of purpose that extends to everyone who works here too. When you work for the San, you’ll feel valued and supported by our strong commitment to learning, flexibility, great benefits and a positive culture of teamwork and cooperation.  

Some of the exceptional employee benefits we offer are   

• Let us help you with your cost-of-living pressures - as a not-for-profit organisation, our team members have access to numerous salary packaging benefits that provide tax savings, to increase your take home pay. These include: $9,010 (NFP salary packaging), $2,650 (NFP meal, entertainment & venue benefit card), novated car leasing and retail discounts across numerous outlets.
• Up to 14 weeks paid parental leave for permanent employees    
• Various amenities on site including, numerous cafés, gift shop, florist & hairdresser
• Paid Employee Referral Bonus Program, where you can be rewarded for referring a friend that joins Adventist Healthcare Limited 
• Discounted gym membership for you and your family, using Fitness Passport along with access to our ELIA Wellness Program        

We have many other benefits as well, to see a complete list of all our other Employee benefits and discounts, visit Working with Us - Why you'll love it  

Whatyou’ll be doing in this role 
We are searching for a full-time permanent a Pre-Admission Clinic Administrator to become part of our friendly Patient Services team here at the Sydney Adventist Hospital. Here at the San, we take pride in providing high-quality care to patients, their families and visitors alike.

As a Pre-Admission Clinic Administrator, you will be responsible for:

• Providing outstanding customer service to our patients
• Preparing pre-admission packs & booking pre-admission clinic appointments
• Liaising with doctors, anaesthetists & managing hospital bookings
• Updating and maintaining booking protocols for doctors and anaesthetists
• Wholeheartedly contributing to a culture of excellence and continuous quality improvement by actively contributing to a culture of comradery and teamwork 

Who we are looking for

• Previous administration and clerical experience – preferably in a hospital or healthcare environment
• Outstanding customer service skills with the willingness to go above & beyond for patients and their families
• Excellent interpersonal communication skills, as well written communications skills for accurate, and transparent documentation
• Your friendly & positive way of working with people will be obvious in how you considerately and professionally communicate with patients, their families, visitors, and your colleagues.
• You’ll be collaborative, adaptable, and be able to work independently and in a team
• You’ll be empathetic, systematic, detail-oriented, have great time management

About Adventist Healthcare
We are NSW’s largest and most comprehensive private hospital (700+ beds) with a dedicated team of 2400 team members, over 1000 medical officers and 300 volunteers. As a not-for-profit, faith-based healthcare organisation advancing healthcare since 1903, we have a proud history of delivering outstanding care and we are at the forefront of our field with best in-class technology and game-changing research.

What to expect
Please know that employment with Adventist Healthcare requires:

• A National Police Check
• Two professional working reference checks
• At least 2 COVID-19 vaccinations with 3 doses preferred
• Other pre-employment screenings as required

How to apply
If you see yourself in this role, we’d love to hear from you. Just click on the ‘Apply’ button, applications will be reviewed and progressed as they are received.

Successful candidates will be required to complete a range of pre-employment checks which could include a police check, references, vaccination evidence.

If you’d like to chat with one of our team members about this role, then please contact: Chantal Roper – Senior Talent Acquisition Specialist at *******@sah.org.au