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Form of work About TMC
Australian Telemedicine Clinic (ATMC) pioneered teleradiology services in Europe when it was founded in 2002 and has since become a vital partner for more than 120 radiology departments in the UK, Sweden, Denmark, and Norway. In November 2017 TMC became part of Unilabs, a leading European provider of clinical laboratory testing and medical diagnostic.
The Opportunity
In order to provide an excellent service and patient treatment during European nighttime, we are searching for Swedish Medical Administrators eligible to relocate to Sydney, Australia for periods of 6 to 24 months (or longer).
Mission and Organisational Context
You will be a local contact point for radiographers, radiologists and clinicians at our client hospitals and your most important task will be to control and organize the incoming radiology activity to make sure we can deliver reports within 1 hour. Your role and dedication will be crucial to a seamless delivery of the service.
You will be part of TMC’s Operations Team, a diverse group of open-minded, fun and respectful people and report to its manager Eva Bornell, who is also based in Sydney.
Role and Responsibilities
Communication, communication, communication – You liaise directly with hospital staff at European night-time to discuss incoming cases and at the same time you handle communication between hospital staff and TMC radiologists.
State-of-the-art of reporting – You ensure that all the cases which are going to be examined include essential clinical information and full set of images and that they are prepared in the most appropriate manner to ensure effective reporting by the radiologist.
Turn Around Time (TAT) – You check the response times and make sure we comply with the company KPIs.
Data management and statistics – You are in charge of reviewing incoming data provided by the hospitals and requesting any missing information. You manage certain statistics, provide support with audits and deal with cases (data entry and preparation of cases, distribution of radiology reports).
Cooperation with other departments – When necessary, you inform our Key Account Managers about any problems or anomalies in workflow, so they can provide an accurate feedback to the clients.
Experience, Knowledge, Skills
Medical experience – You have at least 2 years of experience in a medical environment, it is a plus if this is in emergency healthcare.
RIS and PACS – You have worked with information systems used in healthcare organisations (e.g. RIS and PACS systems) and can describe yourself as technology savvy.
Language skills – You will communicate with Swedish and Danish hospitals on a daily basis, therefore we require a native level of the Swedish language and good knowledge of Danish or visceversa. . Additionally, you need to demonstrate an advanced level of written and spoken English.
If you find this opportunity attractive and challenging, we would love to hear from you. Please apply directly on the career's website or alternatively contact Robert van Tuijl, Chief People Officer on +34 93 55 00 750.
