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SalaryABOUT THE ROLE
The Pricing Analyst will play a pivotal role in our organization by conducting advanced analysis of pricing data and formulating recommendations on pricing trends and strategies that will drive profitability.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
Execute Pricing processes and service level agreements with the branch network that meet the pricing needs of commercial resources and retains pricing data within our bid ecosystem
Manage, complete, and respond to complex/strategic pricing requests in accordance with assigned due dates or service level agreements for new and existing customers in a specific mode, product, or trade lane
Ensure compliance with operational policies prior to pricing business
Provide notes on every pricing activity logging how the pricing was compiled to effectively communicate that information to relevant operations staff upon award
Manage incoming work queue. Responding to network requests/assistance via email/incoming ticket system and phone
Perform checks and balances of bid submissions and awards, and subsequent uploads to our Bid Ecosystem
Ensure quality assurance of submitted bid rates, award verification and final rate uploads
Read through bid materials to understand requirements and expectations
Gather, consolidate, and verify rates and lane awards
Manage the timeline for all parties involved to ensure timely submission of bids
Maintain absolute accuracy and attention to detail
Complete and participate in customer cost reviews based on data, volume, and revenue trends
Perform site administration for some websites based on opportunity. Work with the administration tool, setting up, registering, and downloading documents
Consult with multiple offices/partners to identify and capitalize on pricing and service strengths/overcome weaknesses regarding our competitors
Develop a deep understanding of what factors influence pricing strategy (rate and cost)
Utilize and contribute to the development of pricing tools
Ensure compliance with operational policies prior to pricing business
Monitor and report back to management monthly progress towards complex assigned goals and KPIs (Trends related to Volume and Revenue, and Win/Loss Ratios, etc.)
Work with Account Management and Sales team to develop and analyze reporting and KPIs for customers
Develop strong knowledge of industry trends and market drivers related to modes, products, services, pricing, and sectors that may impact strategic planning or execution and acts as a subject matter expert in communicating with various internal stakeholders
Identify and recommend process improvements in the quality of pricing activities and trends that lead to more favorable win ratios
Communicate and develop rapport with senior business stakeholders with the goal of understanding modal yield strategy and modal assessorial fees and/or market fluctuations
Collaborate with teams around the Network of offices and shared services to continuously improve processes, build tools, and share best practices for pricing
Assist offices with any complex issues relating to pricing and tools. Troubleshooting and problem solve problems relating to bid awards
Site Specific: Daily interaction with RPM (Regional Pricing Managers), owning offices, Global Operating Models, Deal Desk-Solution Designs and Award Upload team
Work closely with supervisor to onboard and train new team members
Intermodal:
Assess data from a variety of sources and use it to derive insights while generating pricing strategies. This may include assessment of capacity utilization and routings to drive revenue and volume growth
Generate easy-to-interpret reports based on collected data. Educate team members on yield reports and identify market trends for long term pricing
Develop and align capacity measurements from current drayage providers to determine available capacity bandwidth and identify where procurement opportunities exist
Develop relationships with existing suppliers while finding new suppliers who can meet our needs more effectively and efficiently. Participate in weekly calls with suppliers to negotiate rates and associated capacity
Retail Consolidation:
Assess data from a variety of sources and use it to derive insights while generating pricing strategies. This may include assessment of warehouse service requirements, inventory requirements, and consolidated transportation pricing to drive strategic customer solutions
Generate easy-to-interpret reports based on collected data
Develop an understanding of capabilities at each warehouse facility, types of products allowed in storage, and costs in each market to drive effective customer solutions and rates
Develop relationships with internal sales and pricing teams, participate on calls with customers to discuss pricing and analysis reports, and communicate with management regularly on status of pricing opportunities and initiatives to continuously improve pricing activities
Other duties or responsibilities as assigned according to the team and/or country specific requirements
QUALIFICATIONS
Required:
High school diploma or GED
Minimum 4 years previous experience in operations, analytics, and/or pricing
Preferred:
Bachelor’s degree from an accredited college or university
Advanced proficiency in Microsoft Office Suite of programs
Commercial experience within C.H. Robinson and/or external logistical experience
Working knowledge of reporting tools
Working knowledge of data visualization tools
Role Specific: Working knowledge of how the intermodal product impacts supply chains
Ability to work cross-functionally and effectively influence and partner
Excellent communication and presentation skills both verbal and written with ability to effectively communicate complex concepts across multiple functions and levels of the organization
Strong analytical and critical thinking skills and business acumen to make sound management decisions/recommendations
Ability to handle multiple priorities simultaneously and consistently meet deadlines
Values a diverse and inclusive work environment
Disclaimer:
This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.
Equal Opportunity and Affirmative Action Employer
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.
Benefits
At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.
