Principal Technology Officer , Queensland Health

Exciting, fixed term temporary full-time opportunity to provide on-site and remote level 2 technical support, incident management and request fulfilment in one or more technology domains.
Job details Position status Fixed Term Temporary
Position type Flexible full-time
Occupational group IT & Telecommunications
Classification AO5
Workplace Location Brisbane Inner City
Job ad reference QLD/DSB546911
Closing date 06-Mar-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration until 31/03/24
Contact person Hayden King
Contact details (07) 3069 7090
Access the
The role
This role primarily provides on-site and remote level 2 technical support, incident management and request fulfilment in one or more technology domains to ensure defined enterprise service levels are met. The technical domains include End User Computing; Servers and Networks and Unified Communications – refer Attachment 1.
Are you right for this role?
To be successful in the role, you will have:

• Demonstrated technical expertise in the management, configuration, monitoring and implementation of ICT environments in multiple technical domains.
• Experience and ability to deliver high quality ICT support to clients, with an emphasis on managing workloads, prioritising tasks and working unsupervised.
• Experience and ability to identify and resolve ICT related problems within defined Service Level Agreements.
• Ability to coordinate multiple tasks within agreed priorities, timeframes and accountabilities.
• Demonstrated interpersonal skills and personal qualities that facilitate the development of good working relationships, including supervising/mentoring of junior staff, and enhance the provision of quality client service in a team environment.
• Well-developed oral and written communication skills that enable the creation and/or maintenance of system documentation, work instructions and technical reports for management.
• Demonstrated experience or the ability to quickly learn ServiceNow© and ITIL Service Management processes.
• Ability to maintain an awareness and understanding of new and emerging ICT technologies and products as they relate to eHealth Queensland

About eHealth Queensland:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.
Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including:

• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

To apply for this exciting opportunity, submit your resume and a one-page cover letter online today.
Further information
We are committed to building inclusive cultures in the Queensland public sector that respect and promote and .
Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).
Documents
Before applying for this vacancy please ensure you read the documents below.
Role Description
Application Kit
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