AddressAbout the role
As a process analyst in the Process Architecture Enablement team, you will have the opportunity to gain breadth across all facets of process management and be a key contributor to the design and delivery of process excellence through the support of ANZ’s business process management system (Signavio)
You will play an important role in uplifting Signavio, ensuring the system is well managed so we can effectively deliver process management and insights to Australia Retail and Australia Commercial
The role will support the Process Architecture Enablement lead to deliver the backlog of work for BAU process management
What will your day look like
Work with subject matter expertise across AR&AC to provide guidance on process management standards and frameworks
Share standard practices aligned to process management, and train Signavio users across AR&AC
Generate reporting to bring transparency to process management practices and work with stakeholders to improve process quality
Manage hygiene of Signavio
Conduct quality assurance checks to support stakeholders ensuring that standards are maintained across the process ecosystem
Liaise with Platform Team on Signavio functionality and system maintenance
UAM
Completing BVT and UAT on platform changes
Communicating all changes and process management standards to stakeholders via formal Comms
Work with subject matter experts across AR&AC to provide guidance on process taxonomy alignment and the benefits of a process taxonomy.
What will you bring?
Proficiency in process modelling best practices, such as BPMN2.0
Administration of Signavio
Experience working with technical aspects of BPMS
Working knowledge of process classification frameworks and their use in process management
Elicitation of business requirements and translation to relevant stakeholders
Ability to train others in the use of BPMS tools, process modelling and process management
Demonstrated ability to communicate effectively in all forms (including presentation) and simplify complex messages to stakeholders
Deep business analysis skills, including reporting, structured thinking, organisation skills
Excellent stakeholder management skills, with influencing and relationship building ability
Experience with process automation tools
Experience in the development of user stories, test cases, sprint planning and use of Agile tools such as Jira and Confluence
Knowledge of Lean and experience in process analysis is highly regarded
Understand and generate reporting & data visualisation through tools such as Excel, PowerBI, QlikSense and Tableau
Knowledge and experience of managing a business process taxonomy (ideally based upon APQC)
So, why join us?
ANZ is a place where big things happen as we work together to provide banking and financial services across more than 30 markets. With more than 7,500 people, our Bengaluru team is the bank’s largest technology, data & operations centre outside Australia. In operation for over 33 years, the centre is critical in delivering the bank’s strategy and making an impact for our millions of customers around the world. Our Bengaluru team not only drives the transformation initiatives of the bank, it also drives a culture that makes ANZ a great place to be. We’re proud that people feel they can be themselves at ANZ and 90% of our people feel they belong.
We know our people need different things to be great in their role, so we offer a range of flexible working options, including hybrid work (where the role allows it). Our people also enjoy a range of benefits including access to health and wellbeing services.
We want to continue building a diverse workplace and welcome applications from everyone. Please talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirements, let us know how we can provide you with additional support.
Job Posting End Date
03/05/2024, 11.59pm, (Melbourne Australia)
