Production It Support Officer

Production IT Support Officer

• Based at Ingleburn, NSW
• Full time, Permanent role
• Immediate availability required

The Opportunity

We are seeking an enthusiastic Production IT Support Officer to join the Industrialisation team at our site in Ingleburn. Reporting to the Industrialisation Manager, this role will facilitate deployment of new products and changes to existing products for card/document personalisation. 

Our Company

ABCorp is a manufacturing services company like no other. Our roots as a secure print service provider trace back, through the American Bank Note Company, over two centuries, to 1795 when the newly established First Bank of the United States called upon us to create a counterfeit-resistant currency for the young nation.

Since then, everything we have done evolved around security. We specialise in the field of print technologies and solutions, these are used to produce documents and products, both physical and digital, with enhanced security features to minimise fraud. 

Our products and services facilitate millions of transactions around the globe each day. No company globally has more experience in authentication, payments, and secure access solutions.

These are just a few of the things we do, all in a highly secure ecosystem. 

Key responsibilities include: 

• Support bureau production in all aspects of workflow design, data conversion and machine set-ups
• Develop processes and implement new product by creating, configuring and setting up software application as well as machines, as per customer specifications
• Identify process improvements and make recommendations in data processing and production flow to optimise service and operations
• Undertake risk assessment and analysis of processes and personalisation solutions 
• Ensure compliance to all logical security requirements in the production environment as defined by regulatory bodies
• Data analysis, production testing, system testing and acceptance testing
• Provide support to customers as required

To be successful, you will need to demonstrate the following: 

• Previous experience in a similar role or within a technical environment
• Basic programming skills with working knowledge of programming languages such as ASP .NET, Java, JavaScript, HTML5, XHTML, CSS, PHP, SQL and C#
• An understanding of Datacard equipment, card personalisation and data management an advantage
• Able to apply and maintain configurations of software/ machinery including application of simple scripting
• Intermediate level of Microsoft Office suite specifically, Access, Visual Basic, Excel and Word for data manipulation along with intermediate Visual ERP operation skills
• Able to communicate effectively (both written and verbal)
• Adaptable and flexible to work in a changing, fast paced environment
• Able to work independently and manage multiple priorities

To apply for this role, please submit your CV and covering letter by clicking on the 'Apply for this job' link. Applications close 20 March 2024.

We thank all candidates for their interest, however only shortlisted candidates will be contacted. 

If you have any queries regarding this position, please contact the HR team via email to jobs@abcorp.com

ABCorp is an employer of equal opportunity and encourages and values diversity and inclusion. Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people are encouraged to apply. ABCorp is committed to providing a safe and inclusive working environment that embraces the Company’s values and diversity.