Address- Permanent Full Time
- 38 hour working week
- Flexible working arrangements with a mix of working from home and from our Chatswood or St Leonards offices
- Attractive salary, $106,142 - $125,241 + 11% Super and Annual Leave loading
Drive digital transformation within Australia’s largest public health system
About us
Working at eHealth NSW is more than a job. Every day, we set out to design, build and innovate world class digital solutions that will transform how healthcare is delivered to patients across NSW. It’s a genuine opportunity to join a team of technology professionals, health partners, industry leaders and academia to develop solutions that help save and improve people’s lives.
Come work with us
We have an exciting opportunity in the Clinical Engagement Division of the Clinical Engagement and Patient Safety Directorate for a Program Support Officer
Reporting to the Director of Clinical Engagement, you will perform project management and Program Support activities which assist in the coordination of services provided by the Clinical Engagement Division, including preparing reports and briefs, coordinating resources, and maintaining project documentation. The broader aspect of this role is to be involved in budgeting, monitoring and updating the Clinical Engagement work plan, to help ensure division outcomes are achieved on time, on budget, to quality standards and within the agreed scope, in line with established project management methodology and change management processes.
For more information, read the full POSITION DESCRIPTION.
What you will do
As an integral member of the Clinical Engagement Division of the Clinical Engagement and Patient Safety Directorate, you will:
- Identify, collate and compile data and information to identify emerging issues and track and report on project progress against established milestones and deliverables, including optimising communication with the Office of the Chief Clinical Information Officer, CEPS directorate.
- Assist in managing the collection and collation of information, recording minutes of meetings, preparing reports and communicating with relevant stakeholders.
- Prepare and maintain presentations and documentation for reporting, monitoring and evaluation purposes to improve stakeholder communications, ensure accessibility of quality information and contribute to the achievement of division outcomes
About you
We are seeking motivated and committed individuals with:
- Proven experience in providing high-level program co-ordination and administrative support to highly complex projects in a large and complex service industry organisation, including relevant qualifications or equivalent.
- Strong understanding in project management frameworks and associated tools and change management processes relating to program delivery environments. This includes proven knowledge and capability in maintaining project schedules, risk and issues registers, identifying potential or actual project issues and seeking resolution through the appropriate channels.
- Strong analytical skills including the ability to analyse and interpret information, prepare written reports, deal with challenges creatively and achieve business-focused solutions.
If this sounds like you and you’re looking for a rewarding new opportunity, we would love to hear from you.
Benefits of working for eHealth NSW
Our people are at the heart of who we are. We are committed to a workforce that reflects the communities we serve and actively seek to recruit people from diverse backgrounds to build a supportive and inclusive workplace. We support our people with great benefits so they can support the patients and staff of NSW Health. These include:
- Flexible work options
- Skills and leadership development training programs
- Allocated day off per month
- Salary Packaging
- Health and wellbeing programs
More information about these benefits can be found on our Benefits Page.
Valuing diversity and inclusion
eHealth NSW is committed to providing a working environment that embraces and values diversity and inclusion. We welcome and encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, people with disability and LGBTIQ+, for all advertised positions and have strategies in place to support you.
For more information on the strategies in place to support diversity and inclusion, please visit our Diversity and Inclusion page.
How to apply
To be considered for this position, you will need to attach your resume and respond to the tasks in the questionnaire highlighting your relevant experience, knowledge, and capabilities, then submit your application.
- Demonstrated experience/qualifications relevant to supporting programs and administration to a complex program of work.
- Demonstrated project management skills, including capability to maintaining a project pipeline, project schedules, risk and issues registers, and identifying potential or actual project issues.
- Demonstrated ability to work independently as well as collaboratively in a team envrionment with a strong customer focus, including the ability to prioritise, meet deadlines and manage multiple stakeholders.
If you require assistance or have any questions about the role, please contact Jane Dyer on *********@health.nsw.gov.au and quote REQ493846.
If you require adjustments to the recruitment/interview process, please contact Jac Mobbs on ************@health.nsw.gov.au.
Applications Close: Sunday 23 June 2024
Additional information
- This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
- To be eligible for this role, you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
