Property Management - Client Relations Manager

Overview:
Are you passionate about providing exceptional service in the Property Management industry? Ray White Cranbourne is seeking a dedicated and experienced Property Management - Client Relations Manager to join our team. As a key player, you will oversee a diverse portfolio, interacting with rental providers and renters, ensuring compliance, and contributing to the success of our dynamic team.

Why Ray White Cranbourne:

Flexible working conditions
Local portfolios
Access to virtual assistants for efficient support.
Regular Training & Development to enhance your skills.
Comprehensive support and progressive work culture.
Provided a mobile phone and laptop for your convenience.
No trust accounting responsibilities.
Competitive base salary + bonuses.

Key Responsibilities:

Interact with rental providers and renters
Manage arrears effectively
Conduct rental reviews, lease renewals, and rent increases
Prepare comprehensive CMA reports
Attend VCAT hearings and provide necessary preparations
Arrange safety compliance checks
Collaborate with local and international team members.
Meet KPI targets in arrears, rent reviews, email response times, and call connect rates.

Qualifications, Skills, and Experience:

- Thorough knowledge of legislation and residential tenancies act
- Industry knowledge

- Previous Property Management experience

- Skilled in prioritising communication with clients
- Able to provide a high level of customer service to rental providers and renters
- Well-presented with excellent organizational and time management skills
- Team player attitude

Agents Representative Certificate or Certificate IV in Real Estate Practice is a must

To apply:
If you are passionate about property and are ready to take the next step in your career, please submit your resume to ***************@raywhite.com. We thank all applicants for their interest, but only shortlisted candidates will be contacted for an interview.