Quality And Compliance Officer

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Position Details
Reference Number 10863
Position Title Quality and Compliance Officer
Employment Type Permanent Full Time
Department Quality and Governance
Location Burswood Head Office
Enterprise Agreement Classification Over Award - Over Award
Position Summary
Quality and Compliance Officer
Join us as Quality and Compliance Officer at SensesWA!
Company Overview:
SensesWA is a leading not-for-profit organisation with over a century of commitment to providing exceptional disability services in Western Australia. Our mission is to build capacity by delivering comprehensive disability services, specialising in Community Access, Homes & Living, sensory services, positive behaviour support and children's therapies. We are currently seeking a highly skilled Quality and Compliance Officer.
Apply now and be part of a team that's committed to making a difference. Your leadership could be the driving force behind our success. Let's shape the future together!
Position Overview:
The successful Quality and Compliance Officer is responsible working collaboratively across the business to identify improvement opportunities that improve clinical outcomes as well as strengthening strategic and operational objectives by embedding a robust quality management system and initiatives, and through coaching and peer to peer training.
The role will work closely with the Executive Director of Quality and Governance in preparation for an NDIS audit towards the end of the year.
You would also be responsible for delivery of contemporary initiatives and interventions, providing specialist advice and assistance to the CEO, Executive and Senior Leadership team in the development of policies and procedures that improve practice, and to provide assurance these are being implemented and embedded across the business with the desired and required consistency.
What do we need from you?

• Tertiary qualification in Clinical Governance, Quality, Auditing or other relevant discipline or equivalent relevant professional experience exceeding 5 years.
• Demonstrated competency in working with a recognised quality management system; analysing and interpreting information; and providing advice and reports that contribute to the overall quality management of a company.
• Working knowledge of the NDIS Practice Standards and an understanding of the client experience in the disability sector.
• Strong experience in evaluating workplace practices against accreditation standards, quality systems and organisational policies and procedures.
• Demonstrable experience in guiding an organisation and providing support and coaching to services and programs to ensure a high level of compliance with statutory requirements and accreditation standards and focus on continuous improvement.
• Exceptional written, verbal, interpersonal and presentation skills with the capability to communicate effectively with different audiences in a manner which is effective and consistent with SensesWA Purpose and Commitments.
• Valid WA driver’s license and access to a reliable, insured motor vehicle.

What We Offer:

• A supportive and welcoming team culture.
• Strong supervision to support your professional development across your learning goals and career development opportunities.
• Parental leave and back to work incentives.
• Competitive salary including Salary Packaging
• Options to purchase leave and vaccination programs.
• 2 wellness days per year.

How to Apply:
Click Apply to see the full Position Description and/or to follow the onscreen prompts addressing the Selection Criteria to complete your online application.
The system will prompt you to submit two documents: * A brief cover letter outlining why you are applying

• Current resume or CV.

Applications close Sunday 17 March 2024.
For further information about the application process, please contact our recruitment team on
For further information about the role, please contact Kerry Fryers on .
SensesWA is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
Selection Criteria Essential: Demonstrated competency in working with a recognised quality management system; analyzing and interpreting information; and providing advice and reports that contribute to the overall quality management of a company.
Contact Person Mrs Kerry Fryers
Alternate Contact Person Stephanie Pyle
Alternate Contact Number
Closing Date 17/03/2024
Position Description Position Description - Quality and Compliance Officer - FINAL.pdf
Application Guide
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Please note that this position will close at 11:45pm (AESDT) on the closing date.
Please ensure your application is added before this time as we do not accept late applications.