Quality Assurance And Training Administration Officer

About us
The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services. 
About the role
Part of the Customer and Regulatory Services division, Dispute Services is a multi-dispute agency which includes Domestic Building Dispute Resolution Victoria (DBDRV) and Dispute Settlement Centre Victoria (DSCV).
An exciting opportunity exists for a Quality Assurance and Training Administration Officer to join a dedicated team supporting the operation of Dispute Services, on an ongoing basis.
The role of Quality Assurance and Training Administration Officer is responsible for the day-to-day administration of the Dispute Services training and Quality Assurance programs. The role is responsible for maintaining accurate training records, supporting the development of training resources and providing support in the delivery of the programs.
About you
As our ideal candidate, you will be required to demonstrate:
* Experience in business administration and an ability to use administrative systems to deliver operational support functions.
* A relevant qualification in business administration or similar is desirable.
Please note that this role will provide support with the delivery of face-to-face, onsite training programs and therefore the successful candidate will be expected to attend our office in the CBD a minimum three days a week in line with our flexible work policy.
For more information on the accountabilities and key selection criteria for the role, please refer to the attached position description.
This position is only open to applicants with relevant rights to work in Australia.
How to apply
Apply before the advertised closing date 11:59pm on Thursday, 11 April 2024. All applications should include:
* a resume; and
* a cover letter which addresses the key selection criteria (within three pages)
Other relevant information
The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated.
Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check.
DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.