Quality, Risk & Compliance Manager

• Make your mark on how care is delivered in an executive role.
• Optimise your clinical experience in a quality role and be part of a progressive organisation that values you!
• A challenging & exciting role in a growing organisation that’s rapidly expanding.
• Looking to reward expertise with a $110k to $120k salary plus super. 

Are you looking for a role where you can make a positive impact on how care services are delivered? A role where you can be directly involved in improving the quality and ensuring compliance within the organisation.  
If you answered YES, then this Quality, Risk & Compliance Manager role could be the role for you. 

About the Company:

This privately owned NDIS disability support service provider is at the forefront of transformative change in disability care. They are committed to elevating care standards through a holistic, person-centred, and trauma-informed approach. Their focus is on empowering participants, and aiding them in achieving maximum independence.

They are now in need of a talented Quality, Risk & Compliance Manager to work with their team and clients to ensure service delivery is smooth and efficient based at the North Perth office.

About the Role:

Reporting to the Chief Executive Officer, as the Quality, Risk and Compliance Manager, you play a pivotal role in maintaining service delivery quality, managing risks, and ensuring adherence to all NDIS compliance standards. This role offers a unique opportunity to contribute to the organisation's mission. This is a permanent full-time opportunity and to be successful in this role you will have the utmost respect, empathy, and passion for disabled clients. 

Key Responsibilities:

• Evaluate service models and client outcomes, predicting and responding to service trends.
• Undertake internal audits as required for quality assurance and continuous quality improvement, provide further feedback and solutions to maintain compliance. 
• Actively participate in quality assurance and continuous improvement strategies.
• Provide strategic direction and leadership in the delivery of NDIS services.
• Maintain and improve service quality through audits, complaint investigations, and corrective actions.
• Elevate the skill, knowledge, and awareness of the entire business around quality and compliance.
• Develop, review, and implement policies and procedures to meet quality framework and accreditation requirements.
• Ensure compliance, monitor the NDIS portal, champion reporting and monitoring of Restrictive Practices, and actively engage in continuous improvement processes.

About You:

• 2 to 3 years’ experience working in a similar role within the disabilities sector in Australia so you can take charge in your role from the beginning.
• Experience within the NDIS quality and safeguards framework, NDIS Practice Standards, and Disability Service Standards.
• In-depth knowledge of the NDIS, managing people, and working with internal and external stakeholders. 
• Strong understanding of the NDIS Restrictive Practices Framework.
• Experience in SIL, STA, and/or MTA is required.
• Strong organisational skills with the ability to prioritize and meet conflicting deadlines.
• RN / EN experience working with an aged care, disability, or people services organisation is highly desirable
• Analytical skills and problem-solving ability.
• Excellent communication, negotiation, and interpersonal skills.
• Capacity to align with the organization's values and vision.
• Passion for working with people with disabilities and a customer-focused attitude.
• Possession of a cleared NDIS Workers Clearance.
• Evidence of Flu and COVID-19 vaccination.
• Rights to work in Australia.

What’s on Offer:

• A competitive remuneration package of $110k to $120k pus super to reward your skills and expertise.
• Career development and staff training opportunities
• Exciting plans for expansion and growth 
• An opportunity to make your mark on how care is delivered
• A friendly, supportive and team focused culture with the opportunity to create something special within the Disabilities sector

How To Apply:

This is a high-profile role and an opportunity to help transform lives. If you are truly committed to making a difference to how care is delivered, this is the role for you.
Apply today at ****@alignrecruiting.com.au or call Kate Flippence direct on 0477 738 *** for a confidential discussion.