Reception Manager

Join an Elite Team at a Prestigious Parramatta Showroom!!

About your new employer
Elevate your career with West Recruitment as we collaborate with a renowned global automotive brand in Parramatta. Our client is synonymous with automotive excellence, offering a wide range of products featuring cutting-edge technology. Committed to efficiency and excellence, we take pride in creating memorable customer experiences at every touchpoint.
About the Role:
Take the lead in a role that transcends the ordinary reception position. As a Reception Manager, your primary focus will be on team management, ensuring our reception and cafe teams deliver exceptional first impressions and top-notch customer service to all showroom visitors.

• Leadership Excellence: Provide direction and leadership to front-of-house and cafe teams.
• Customer-Centric Approach: Ensure an outstanding customer experience for all showroom visitors and callers.
• Team Management: Oversee rostering, training, performance evaluations, and assist in recruitment.
• Positive Team Dynamics: Foster a positive team spirit and identify opportunities for development.
• Operational Oversight: Manage escalated customer queries, break time coverage, and perform reception duties as required.
• Resource Management: Supervise the Customer lounge, cafe inventory, and stock procurement.
• Administrative Support: Perform general clerical and administrative duties to enhance customer satisfaction.

About You!

• Mature and Positive: Set a positive example as a mature-minded professional.
• Experience: Previous experience in reception, administration, or hospitality front-of-house roles is essential.
• Organizational Genius: Demonstrate commitment, organizational prowess, and impeccable presentation.
• Communication Skills: Possess excellent communication skills and the confidence to interact with all stakeholders.
• Proactive and Efficient: Exhibit a proactive and efficient approach, striving for excellence in all tasks.
• Leadership Background: Preferably, have experience in team leadership or supervision.

What's in it for You?

• On-Site Parking
• Growth and Development Opportunities
• Staff Events and Team Functions
• Free Barista-Made Coffee - Unlimited!
• Discounted Health Insurance
• Vehicle Purchase Programs
• Positive and Friendly Workplace Culture

Take the next step in your career by clicking the "Apply Now" button or contact Alece on 0483 945 775. Elevate your career with a global automotive leader and experience a workplace that values your happiness!