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Form of workAbout NECA Education & Careers
NECA Education & Careers is a Registered Training Organisation (RTO) and recognised Group Training Organisation (GTO) established in 1992 to service the Electrical Industry and allied Trades. Since then, we have morphed and developed into the largest employer of electrical apprentices in Victoria, and we are still the singular Electrical only RTO to have serviced the education for Pre-Apprenticeships, Apprenticeship and Post Apprenticeship studies cross the state.
Our Vision & Values are people centric and rely on our well-developed culture to support each other to get the best out of every person, every day.
About the Role
The successful candidate will be responsible for and assist the Student Services team in various administrative tasks and duties. These include, but are not limited to;
- Greet students and other stakeholders as they enter the campus
- Answering phone calls and other enquiries
- Answering emails, replying to enquires, and if unable to assist, then forward them onto the appropriate person
- Monitor and enter attendance
- Assist finance with student related needs
- Data entry and management of student files
- Stock management
- Record keeping and filing
About You
Our ideal candidate is someone who has:
- Outstanding customer service skills
- Strong attention to detail, ability to multi-task and adapt to change
- Strong Microsoft office suite skills
- Can effectively prioritise tasks and handle confidential material
- Able to work independently as well as a part of a team
- Strong organisational skills and time management
- Ability to identify situations or issues that need to be escalated/ redirected elsewhere
- Ability to multitask and work under pressure in a fast-paced environment
- Contribute to our culture of innovation and collaboration
About Our Culture
We are a medium-sized business, so your hard work is not lost on your peers nor your Senior Leadership Team. You are recognised and valued for your achievements, making you feel part of a team. We have a great fun working environment where lunchtimes quizzes are called out across the office, and you’ll always get a ribbing if your footy team loses over the weekend.
We are on the city fringe (read: “good coffee options”) and have a low turnover of staff, which is credit to our approachable management team and Board of Directors.
And finally, we encourage professional development and often find our like-minded staff attend similar sessions throughout the year.
This is a full-time role in Carlton North, Melbourne. As we work with young people all applicants are subject to a Working with Children Check.
How to apply
If you are a dynamic and experienced Receptionist with a passion for great customer outcomes, collaboration and process improvement hit the “apply now” button and send through your resume. We will be reviewing applications as they hit our inbox and will close the opportunity once we have a sufficient shortlist. We look forward to seeing your application.
