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SalaryWestern Psychological Services is looking for an efficient and dynamic "organiser" to join our caring and developing team on a casual basis (regular shifts)
We have a busy team of 20 consulting clinicians and 5 support staff. You will play an important role in the success of our business. You'll be providing "Front line" services by effectively managing & coordinating client appointments along with all of the varied administration tasks that are required in running a very busy mental health practice.
Some flexibility in days and hours, and, you will be asked to relieve other staff during leave periods.
Key tasks & experience required:
Answer phones in a professional & caring manner.
Offer a high level of professional confidentiality & adhere strictly to processes for dealing with private & sensitive client information.
Follow up on all relevant filing, client referrals and reports.
Excellent computer and typing skills including MS Office, booking & billing systems experience an advantage.
Selection Criteria to be addressed in your cover letter include:
Ø Allied Health administration experience highly regarded.
Ø Dedicated reception experience and exposure/proficiency in booking & billing software applications highly regarded.
Ø Strong effective communication skills to relate to clients and consultants.
Ø Evidence of providing exceptional customer service & able to prioritise workloads, including excellent time management skills with the ability to work under pressure.
Ø Ability to work independently with a high level of attention to detail.
Ø Ability to take on additional shifts at short notice as required.
Ø Please detail any additional skill or quality that you believe would be beneficial in your role at Western Psychological Service eg IT skills, Accounting, Marketing etc.
This is an excellent opportunity to join a motivated & expanding team. If you are the right person for the role, an above award wage will be negotiated commensurate with experience.
Applications for the role must be submitted with a cover letter that specifically addresses our Selection Criteria & a resume stating your relevant reception/administration experience.
**Applications without this letter will not be considered.
We request only genuine applicants apply for the position.
Please note due to conflict of interest, we are unable to employ current/past clients of the practice.
*Please note that only short listed applicants will be contacted.
